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jbostoen / itop-jb-ipdevices

https://jeffreybostoen.be
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Already existing IP Phones still showing up #1

Open bdeprez opened 2 years ago

bdeprez commented 2 years ago

Hi - totally love this extension for TeemIP you created - it was just what I needed.

However, I made the mistake of not deleting my IP Phones before installing your extension. This means that on the dashboard overview of the CMDB, it still says there are 2 IP phones but when clicking it takes me to an empty list. I deleted the items from the table "ipphone" in the database but the 2 is still showing on the dashboard...

Any ideas how I can get rid of these?

jbostoen commented 2 years ago

Hi @bdeprez , nice to see you're interested in using this extension!

Those are just two existing IP Phones (from before installing the extension); no new ones have been created yet?

It may be easiest in that case to temporarily delete jb-ipdevices from the "extensions" folder; re-run the setup. Basically you've uninstalled this extension. From within iTop; perhaps export the info about the 2 IP phones one last time; and delete them.

Then install the extension. :)