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jbostoen / itop-jb-mail-to-ticket-automation-v2

Originally a fork of Combodo's Mail to Ticket Automation, enriched with some new features. Also contains some bug fixes.
https://jeffreybostoen.be
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Feature: link caller to organization based on e-mail domain #20

Open jbostoen opened 1 year ago

jbostoen commented 1 year ago

Currently not part of the default Mail to Ticket Automation. However, already available for a small fee - get in touch: https://jeffreybostoen.be/

In some cases, it's nice to automatically link a caller based on the e-mail domain in their e-mail address.

For this feature, it's possible to configure which e-mail domains (multiple ones is possible) are linked to which organization.