Dashboard disconnected

[sturmi]

The problem

The Dashboard of Add-On is disconnected. In Overview it shows up: Status: Cannot connect to rclone backend. There is a problem with connecting to {ipAddress}. Current IP Address: http://homeassistant.local:8123/api/hassio_ingress/TxAOucjB84keFZ9zVUztiHNQDkSAkCUv0B7Fs6rWcAg/

Username: and further more Jobs Not connected to rclone.

Jobs are running without issue.

What version of Rclone Backup has the issue?

3.3.0

What version of Home Assistant are you running?

Home Assistant 2024.6.2

What type of installation are you running?

Home Assistant OS

If you're running HA OS/Supervised, what version of the Supervisor are you running?

Supervisor 2024.06.0

Example YAML snippet

No response

Anything in the logs that might be useful for us?

[07:49:18] WARNING: Rclone Web GUI crashed, halting add-on (code: 143)
s6-rc: info: service legacy-services successfully stopped
s6-rc: info: service legacy-cont-init: stopping
s6-rc: info: service legacy-cont-init successfully stopped
s6-rc: info: service fix-attrs: stopping
s6-rc: info: service base-addon-log-level: stopping
s6-rc: info: service fix-attrs successfully stopped
s6-rc: info: service base-addon-log-level successfully stopped
s6-rc: info: service base-addon-banner: stopping
s6-rc: info: service base-addon-banner successfully stopped
s6-rc: info: service s6rc-oneshot-runner: stopping
s6-rc: info: service s6rc-oneshot-runner successfully stopped

s6-rc: info: service s6rc-oneshot-runner: starting
s6-rc: info: service s6rc-oneshot-runner successfully started
s6-rc: info: service base-addon-banner: starting

-----------------------------------------------------------
 Add-on: Rclone Backup
 Automatically sync backup to remote locations using rclone
-----------------------------------------------------------
 Add-on version: 3.3.0
 You are running the latest version of this add-on.
 System: Home Assistant OS 12.3  (amd64 / qemux86-64)
 Home Assistant Core: 2024.6.2
 Home Assistant Supervisor: 2024.06.0
-----------------------------------------------------------
 Please, share the above information when looking for help
 or support in, e.g., GitHub, forums or the Discord chat.
-----------------------------------------------------------
s6-rc: info: service base-addon-banner successfully started
s6-rc: info: service fix-attrs: starting
s6-rc: info: service base-addon-log-level: starting
s6-rc: info: service fix-attrs successfully started
s6-rc: info: service base-addon-log-level successfully started
s6-rc: info: service legacy-cont-init: starting
cont-init: info: running /etc/cont-init.d/init.sh
cont-init: info: /etc/cont-init.d/init.sh exited 0
s6-rc: info: service legacy-cont-init successfully started
s6-rc: info: service legacy-services: starting
services-up: info: copying legacy longrun rclone (no readiness notification)
services-up: info: copying legacy longrun scheduler (no readiness notification)
[09:49:50] INFO: Starting Rclone Web GUI...
[09:49:50] INFO: Installed rclone version:
s6-rc: info: service legacy-services successfully started
2024/06/12 09:49:50 NOTICE: Serving files from "/usr/share/rclone-webui-react"
2024/06/12 09:49:50 NOTICE: Serving remote control on http://[::]:8099/
2024/06/12 09:49:50 NOTICE: Web GUI is not automatically opening browser. Navigate to http://[::]:8099/ to use.
[09:49:50] INFO: rclone v1.66.0
- os/version: alpine 3.19.1 (64 bit)
- os/kernel: 6.6.29-haos (x86_64)
- os/type: linux
- os/arch: amd64
- go/version: go1.22.1
- go/linking: static
- go/tags: none
[09:49:50] INFO: Starting Scheduler...
[2024-06-12] [09:49:50] [INFO]: rclone config found
[2024-06-12] [09:49:50] [INFO]: checking job configs...
[2024-06-12] [09:49:50] [INFO]: scheduled jobs:
10 4 * * * sync "Sync Daily Backups"; /backup -> backup:/homeassistant

Additional information

No response

[jcwillox]

Hmm, I can't seem to reproduce this the webgui is working fine for me and connecting to the backend, could it be a setting in the rclone config that is causing the issue? or related to how you access home assistant, could be that your accessing it over http instead of https, that's the only obvious difference I can see from my setup

[sturmi]

Hi, thank you you for your response. Now I found the mistake: after moving HA from my Raspi 4 to Proxmox the credentials stored are unvalid. I just needed to sign out and then sign in again. Thank you for your great addon :+1: