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jdeck88 / ffcsa_scripts

publicly available scripts on FFCSA database
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ACH transactions take a week to report insufficient funds #33

Open jdeck88 opened 2 months ago

jdeck88 commented 2 months ago

A failed ACH funds comes back as failed AFTER a subscription order has run... (e.g. the following case came back 7 days later, after a subscription was ran and credit was given).... this leaves us in an awkward spot trying to get payment back:

_Hello John, Unfortunately, the ACH transaction for Full Farm CSA, LLC has failed. This could be due to a change in the account number, cancellation of the account, or the bank not recognizing the payment and taking action to prevent it:   Transaction:  p1_txn66a88f75496e1db68198a4fAmount:  $300.00Date:  2024-08-07Status:  Insufficient Funds

We need to discuss the viability of accepting ACH transactions as we are unable to catch these cases.

Second point about this: is there a way to turn OFF ACH for new subscriptions moving forward without immediately disabling those who are on it right now?

jdeck88 commented 2 months ago

allison following up on list of subscribers that are using ACH as well as ability to turn off ACH for new customers.