Closed remyd1 closed 2 years ago
Galene does not manipulate directly the devices, it just exports whatever the browser gives to it. If some devices are missing, it probably means that the client has not granted the required permissions to Galene.
Please ask the client whether the devices become available after he has hit « Enable »; if that's the case, then it's the browser denying access to the microphones before camera/microphone permissions have been granted.
Please reopen if you can give further information.
Hi,
First of all, thank you for this great software. We are using it from more than 6 months now.
However, I have some issues with some client's microphones (it is not working). I do not know why, but these devices are working fine on other WebRTC solutions like BBB or jitsi. Unfortunately, it will be difficult to test it again, because I am not the client with these issues (and those clients are not nearby...).
My Galène version is the one from the commit
5beb13b21aa2d4d62467a19a92dfbe3f223bfe03
, on branch master (August the 24th).I am using Galène with a Nginx reverse proxy and a public IPv4 address. It works fine for the vast majority of people.
Here is what the error I get from the logs (I replaced the IP address with "IP.IP.IP.IP" and repeated messages with "..."); last week:
Today:
Thanks,
Best regards, Rémy