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jedi-gg / swgoh.gg.public

SWGOH.GG Issues
https://swgoh.gg
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Arena synch not happening for my profile #272

Closed DylanTusler closed 6 years ago

DylanTusler commented 6 years ago

Just noticed that arena positions for my profile have not updated since Wed May 23. So the last two days do not appear. Coincidentally, both these days I was at #1.

Other parts of my profile are scynching fine such as characters. I can see two toons I upgraded to 7 this morning showing as 7 toons in my profile after a sync.

https://swgoh.gg/u/dylan72/

Above the graph it shows 1 as my highest rank, so I think the data is there, it's just not displaying on the graph.

stashamarie commented 6 years ago

This is the second time after a huge update that my swgoh.gg account was basically deleted. Since the update my arena is not syncing at all. And in the past when it did sync, it was never at the payout rank, even if I manually sync it right away, it will show the wrong rank if someone bumps me out of 1st within 15-30 min after payout. https://swgoh.gg/u/esmae/

Celebnasse commented 6 years ago

I'm having the same issue. My latest update is May 22nd. Nothing on my profile is updating since the new version of the game came out.

https://swgoh.gg/u/celebnasse/

Celebnasse commented 6 years ago

After forcing a sync, it seems to have updated my characters, ships and mods now.. but still not my arena rank.

sanktanglia commented 6 years ago

we are looking into it, most likely something just got stuck after we had to reboot some things from the big update

DylanTusler commented 6 years ago

Synch happened tonight, but it's missing the intervening nights.

danpaulson commented 6 years ago

Unfortunately we don't have access to previous nights. This should happen less frequently (or, god willing, never) once we move to our new backend.