jedi-gg / swgoh.gg.public

SWGOH.GG Issues
https://swgoh.gg
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500 error message #650

Closed jamesxz1 closed 2 years ago

jamesxz1 commented 4 years ago

I recently joined swgoh.gg but I am unable to sync my account to the service. I have tried variety of either 0s or Os and even tried to replace a obvious 1 with a Capital I,

The player ID checker is also not helping

Any suggestions for this?

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Also, if submitting a problem with user data, -PLEASE- include the URL of affected data.

WITHOUT URLS, YOUR TICKET WILL NOT BE RESPONDED TO

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KevinLPiatt commented 4 years ago

When you copy and paste the recommended player ID from the player ID checker into your account, what message, if any, do you get?

jamesxz1 commented 4 years ago

I just get this page each time saying error 500 internal server issues

The player ID checker doesn’t work either same message appears

James.

On Sep 24, 2020, at 10:52 PM, AdmiralP notifications@github.com wrote:

 When you copy and paste the recommended player ID from the player ID checker into your account, what message, if any, do you get?

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jamesxz1 commented 4 years ago

Now I’m receiving a notification that the player id checker is down

KevinLPiatt commented 4 years ago

Looks like they may just be experiencing some downtime. I am guessing the checker will be up and running fairly quickly. I have helped out probably ten players in my guilds, and it has always been reliable when I copy and paste the content. Either way, these guys are generally pretty quick to respond and help you get setup so I am certain you will get there. Sorry I could not be of more help. Good luck!

danpaulson commented 4 years ago

Hey folks - indeed our player scanner is down. This unfortunately happens from time to time when there's a client update, and sank, who is the master of all client-ness, is traveling with family atm. We'll be back up and running asap.

CadeVenx commented 4 years ago

I get same error with my profile (https://swgoh.gg/p/957254583/). Seems to have started around the same time as my profile stopped syncing (5 days ago now). For some reason my fleet arena rank still updates but nothing else (arena rank, GL gear needed, etc) does.

danpaulson commented 4 years ago

Likely today or tomorrow barring any unseen issues.

CadeVenx commented 4 years ago

My profile refreshed yesterday for the first time in several days but didn't refresh today. The 500 error at least seems to be gone but I am getting an unable to find profile error when I try to manually sync.