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jellyfin-archive / jellyfin-android-original

Android Client for Jellyfin
https://jellyfin.org
GNU General Public License v2.0
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Can't login over the internet #243

Closed baarkerlounger closed 4 years ago

baarkerlounger commented 4 years ago

On Android when I open the Jellyfin App I see my server, and click connect, after a couple of spins I get:

We're unable to connect to the selected server right now. Please ensure it is running and try again.

This only happens when trying to log in over the internet, it's fine when I log in while connected to my home network. It also only happens on the Android client, when I log in on Firefox (on the same device, same network) it's fine.

I don't see any errors in the server logs with debug logging enabled. Client App version is 0.9.7 and was working fine until recently (not sure exactly when, but noticed this a couple of days ago).

I've also tried uninstalling and reinstalling the app but same issue.

JustAMan commented 4 years ago

Are you using a self-signed certificate by any chance?

baarkerlounger commented 4 years ago

Nope, let's encrypt issued cert. SSL is terminated by my reverse proxy (Apache).

JustAMan commented 4 years ago

How did you get your server in the app? Any chance it stored your internal address or IP? Maybe try adding it manually?

baarkerlounger commented 4 years ago

Added it manually via domain name previously so not sure why it stopped working. Deleting it and re-adding it in the same way seems to have done the trick though. Odd. Thanks, will close this.