Missing subtitles in external player VLC

ngosang commented 2 years ago

Describe the bug

I have a video file with 3 SRT subtitles. 2 of them are embedded in the MKV container and 1 is external.

In Web Player => I see the 3 subtitles and they are working fine.
In ExoPlayer => I see the 3 subtitles and they are working fine.
In external player VLC => I only see the 2 embedded subtitles. The external subtitle (Spanish) is not available in the list, so it can't be selected.

Logs

No response

Application version

2.4.2

Where did you install the app from?

Google Play

Device information

OnePlus 8T

Android version

11

Jellyfin server version

10.7.7

Which video player implementations does this bug apply to?

[ ] Web player (default)
[ ] Integrated player (ExoPlayer)
[X] External player (VLC, mpv, MX Player)

CarlosOlivo commented 2 years ago

VLC for Android (not to be confused with libVLC) has not supported external subtitles for at least 5 years.

I recommend trying other players like mpv-android and MX Player first and see if it works.

ngosang commented 2 years ago

I had issues with VLC + external subtittles in the past but that is working for me:

SMB/Samba remote file system is working perfect in VLC with external subtitles
DLNA is working with external subtitles. MiniDLNA and Gerbera servers

I'm not sure how DLNA servers fix this issue. I guess they "create" a new MKV container with external and internal subtitles together and any remote player is able to read that subtitles. Maybe Jellyfin can do something like that.

chicungunya commented 2 years ago

I had issues with VLC + external subtittles in the past but that is working for me:
* SMB/Samba remote file system is working perfect in VLC with external subtitles

* DLNA is working with external subtitles. MiniDLNA and Gerbera servers
I'm not sure how DLNA servers fix this issue. I guess they "create" a new MKV container with external and internal subtitles together and any remote player is able to read that subtitles. Maybe Jellyfin can do something like that.

@ngosang finally did you find a solution? Thanks!

ngosang commented 2 years ago

No. I'm using ExoPlayer for now.

Monirzadeh commented 2 years ago

any update on this or any idea that whats is the problem?

jellyfin-bot commented 2 years ago

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

ngosang commented 2 years ago

The issue is still present.

gudvinr commented 1 year ago

This is similar to #725 despite of it being about ASS specifically

jellyfin-bot commented 1 year ago

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

gudvinr commented 1 year ago

bugs are often fixed as side effects of other changes

Not this one

jellyfin-bot commented 1 year ago

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

ngosang commented 1 year ago

The issue is still present.

abmmhasan commented 1 year ago

Problem existing for both android and pc version!!!

jellyfin-bot commented 11 months ago

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

Monirzadeh commented 11 months ago

problem exist

Maxr1998 commented 11 months ago

We're mostly waiting for this VLC issue to be fixed, otherwise we can't supply external subtitles from the server.

fe80Grau commented 1 month ago

Install VLC for Android and set libVLC as player in Jellyfin solve the subtitles issue.

jellyfin / jellyfin-android