Closed TKFRvisionOfficial closed 4 years ago
I tested this on a Oneplus 6 device running Android 10 using app version 2.0.0-rc.3 and it works for me. Can you provide us logs so we can have a better understanding of what goes wrong?
sorry i am a bit lost here...how do you get the logs?
sorry i am a bit lost here...how do you get the logs?
You need to dump the logs with a PC via adb and the logcat tool, there's a guide here: https://wiki.lineageos.org/logcat.html
yeah as i already told ya...the problem is that jellyfin never asked for write permission
09-04 14:53:15.380 11483 11483 E AndroidRuntime: Process: org.jellyfin.mobile, PID: 11483
09-04 14:53:15.380 11483 11483 E AndroidRuntime: java.lang.SecurityException: No permission to write to /storage/emulated/0/Download/Episode 101 - Juliet Prowse.mkv: Neither user 10309 nor current process has android.permission.WRITE_EXTERNAL_STORAGE.
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.os.Parcel.createException(Parcel.java:1950)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.os.Parcel.readException(Parcel.java:1918)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:183)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:135)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.content.ContentProviderProxy.insert(ContentProviderNative.java:476)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.content.ContentResolver.insert(ContentResolver.java:1590)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.app.DownloadManager.enqueue(DownloadManager.java:1022)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at org.jellyfin.mobile.utils.SystemUtilsKt.downloadFile(SystemUtils.kt:82)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at org.jellyfin.mobile.utils.SystemUtilsKt.access$downloadFile(SystemUtils.kt:1)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at org.jellyfin.mobile.utils.SystemUtilsKt$requestDownload$1$1.onClick(SystemUtils.kt:59)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at com.android.internal.app.AlertController$ButtonHandler.handleMessage(AlertController.java:172)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:106)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.os.Looper.loop(Looper.java:193)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:6692)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method)
09-04 14:53:15.380 11483 11483 E AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493)
Thank you for providing the logs @TKFRvisionOfficial. I think I have identified the issue because of them.
I created a pull request that might fix it (#91)
Issue persisit: use azure pipeline version: https://dev.azure.com/jellyfin-project/jellyfin/_build/results?buildId=13809&view=artifacts&type=publishedArtifacts
@TKFRvisionOfficial can you test it again? I implemented a proper fix now.
do not close without testing...it is still not working...we are back to square one...
The App dosent crash anymore BUT when I tap the download button nothing happens:
log reads 09-05 13:24:32.383 9052 11976 W DownloadManager: Path appears to be invalid: /storage/emulated/0/Download/Muppet Show Special - Sex and Violence.mkv
do not close without testing...it is still not working...we are back to square one...
Well, we tested this though, it works both on Android 9 and 10 in my testing.
The App dosent crash anymore BUT when I tap the download button nothing happens: log reads
09-05 13:24:32.383 9052 11976 W DownloadManager: Path appears to be invalid: /storage/emulated/0/Download/Muppet Show Special - Sex and Violence.mkv
This looks like an issue with your device configuration or ROM though - we just pass the request to the download manager, and if that fails, there's - to my knowledge - nothing we can do, except maybe add some ugly workarounds for some OEMs. You did grant the storage permission?
Well after searching a bit I even found that:
09-05 13:29:46.156 9052 14794 W DownloadManager: [4121] Stop requested with status FILE_ERROR
09-05 13:29:46.156 9052 14794 D DownloadManager: [4121] Finished with status FILE_ERROR
Also it shouldnt be my phone because I have Android One!? Its suprises me that there are differences between devices when it comes to this shit...
PS: Thank you for helping. It is awesome that you react so fast...wirklich danke
Could you check whether the folder Download
exists in your internal storage, e.g. with a file explorer or the built-in files app? Could you try to manually create it? I'd assume that the system would create the system downloads folder, but maybe it doesn't.
Yes it exists jasmine_sprout:/storage/emulated/0/Download
yeah as i already told ya...the problem is that jellyfin never asked for write permission
09-04 14:53:15.380 11483 11483 E AndroidRuntime: Process: org.jellyfin.mobile, PID: 11483 09-04 14:53:15.380 11483 11483 E AndroidRuntime: java.lang.SecurityException: No permission to write to /storage/emulated/0/Download/Episode 101 - Juliet Prowse.mkv: Neither user 10309 nor current process has android.permission.WRITE_EXTERNAL_STORAGE. 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.os.Parcel.createException(Parcel.java:1950) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.os.Parcel.readException(Parcel.java:1918) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:183) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:135) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.content.ContentProviderProxy.insert(ContentProviderNative.java:476) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.content.ContentResolver.insert(ContentResolver.java:1590) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.app.DownloadManager.enqueue(DownloadManager.java:1022) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at org.jellyfin.mobile.utils.SystemUtilsKt.downloadFile(SystemUtils.kt:82) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at org.jellyfin.mobile.utils.SystemUtilsKt.access$downloadFile(SystemUtils.kt:1) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at org.jellyfin.mobile.utils.SystemUtilsKt$requestDownload$1$1.onClick(SystemUtils.kt:59) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at com.android.internal.app.AlertController$ButtonHandler.handleMessage(AlertController.java:172) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:106) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.os.Looper.loop(Looper.java:193) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:6692) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method) 09-04 14:53:15.380 11483 11483 E AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493)
If I try to download a movie it dosent work. Sometimes the app crashes, sometimes nothing happens at all. The app also never requested file write and read premissions...
Nothing Happens
The App crashes
System: