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jellyfin / jellyfin-androidtv

Android TV Client for Jellyfin
https://jellyfin.org
GNU General Public License v2.0
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Grey bar appears at top of the screen when opening menu during playback #3622

Open S-North opened 4 months ago

S-North commented 4 months ago

Describe the bug

  1. start playing a film/show
  2. open a menu e.g. subtitles or bitrate
  3. grey bar appears at top of the screen and remains until backing out to the film details page.

The grey bar disapears if I back out to the details page (stop playing the film) then resume. But it returns the moment I open a menu again. This is really disruptive for fims with subtitles that need to be turned on or off (there is no way to set this on the details page like in jellyfin-web), and the film/show has an aspect ratio that uses the top of the screen e.g. 4:3.

Logs

No response

Application version

0.16.11

Where did you install the app from?

Sideloaded APK

Device information

A95x F3

Android version

Android 9

Jellyfin server version

10.9.2

nielsvanvelzen commented 4 months ago

Would it be possible to share a screenshot of this issue? I've never heard of the menus causing such a problem

S-North commented 4 months ago

Sure Before opening a menu 2024-05-30-11-49-43-136

After opening a menu 2024-05-30-11-50-11-509

I don't get this on the standard android app org.jellyfin.mobile, only androidtv.

nielsvanvelzen commented 4 months ago

I have no idea what may cause this issue. It feels like an issue with the operating system that comes with your specific device. Are you able to try the app on a different device?

S-North commented 4 months ago

If no one has ever seen this before you're probably right about it being device specific. I don't have another device to try though so I guess I'm probably stuck with it for now.

nielsvanvelzen commented 4 months ago

Does it happen with all videos or just specific ones?

S-North commented 4 months ago

All videos

jellyfin-bot commented 1 day ago

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.