Repeating line of pixels at bottom of screen during playback.

[SplitMilky]

The problem is a line of repeating assorted colours of pixels along the bottom of the screen (sony android 9). It has happened a few times before. Playback is fine in the Browser on the server machine. The problem appears similar to this #2292 one but instead of green its multi coloured.

Media Info of the file

General Unique ID : 42199802687774551190898316314712240087 (0x1FBF62E8C65A41C65523035006F46FD7) Complete name : I:\Movies\Movie.mkv Format : Matroska Format version : Version 4 File size : 4.88 GiB Duration : 1 h 49 min Overall bit rate : 6 363 kb/s Frame rate : 23.976 FPS Writing application : mkvmerge v78.0 ('Running') 64-bit Writing library : libebml v1.4.4 + libmatroska v1.7.1

Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4 Format settings : CABAC / 4 Ref Frames Format settings, CABAC : Yes Format settings, Reference frames : 4 frames Codec ID : V_MPEG4/ISO/AVC Duration : 1 h 49 min Bit rate mode : Constant Bit rate : 5 721 kb/s Nominal bit rate : 10 000 kb/s Width : 1 920 pixels Height : 800 pixels Display aspect ratio : 2.40:1 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.155 Stream size : 4.38 GiB (90%) Default : Yes Forced : No Color range : Limited Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709

Audio ID : 2 Format : E-AC-3 Format/Info : Enhanced AC-3 Commercial name : Dolby Digital Plus Codec ID : A_EAC3 Duration : 1 h 49 min Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Stream size : 502 MiB (10%) Language : English Service kind : Complete Main Default : Yes Forced : No

Text #1 ID : 3 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 1 h 49 min Bit rate : 66 b/s Frame rate : 0.287 FPS Count of elements : 1882 Stream size : 53.4 KiB (0%) Language : English Default : No Forced : No

Text #2 ID : 4 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 1 h 49 min Bit rate : 70 b/s Frame rate : 0.306 FPS Count of elements : 2008 Stream size : 56.5 KiB (0%) Title : SDH Language : English Default : No Forced : No

OS: Windows 11 22H2 Build 22621.2271 Jellyfin Version:10.8.10 Hardware settings & device: RTX 3080 i9 11900K Reverse proxy: ? Used default install didnt install database

Device: Sony 2017 4K RVU TV (XBR75X900F) OS: Android 9 Client: Android

[felix920506]

Do you have any photos or screenshots of the issue?

[SplitMilky]

Do you have any photos or screenshots of the issue?

I've added an image now.

[shaino]

Change the player from ”libvlc“ to “exoplayer“

[SplitMilky]

Change the player from ”libvlc“ to “exoplayer“

It is currently exoplayer when having the issue.

Libvlc does not have the issue.

[jellyfin-bot]

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

[SplitMilky]

Not stale, the issue still pops up from time to time on various files being streamed.

[Bond-009]

Really need some logs here. Is the server transcoding the video?

[jellyfin-bot]

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

[SplitMilky]

I'll have to find another video, I seen it still doing it about 5 days ago. If I can remember to grab logs ill submit them.

[wizu]

I have similar problem on Android TV.

Movie is not beeing transcoded, it's fully compatible. When I change player to external one (kodi) this line is not visible.

How could I gather logs on Android TV?

[hipy]

@Bond-009 Hello, i'm also having this issue all of a sudden. This issue occurs with all videos, previously watched videos now also have this line showing. Any ideas? How can we submit logs?

[SplitMilky]

Windows C:\ProgramData\Jellyfin\Server\log\

Linux /var/log/jellyfin/