[Issue]: Apps on iPad display subtitle as square, but web page works well.

[BH1SCW]

Please describe your bug

My docker file as :

• /data/Jellyfin/Fonts:/usr/share/fonts This will let my web page display subtitle very nice, but when I download apps on iPad, no matter I choose srt or ass, it won't display same as web page.

Subtitle mode: Default Burn subtitles: Default

Server: 8dfb26643cc4 Version: 10.7.7 Operating System: Linux Architecture: X64

Thanks

Jellyfin Version

10.7.7

if other:

No response

Environment

- OS:Linux
- Virtualization:Docker
- Clients:iPad
- Browser:
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- Plugins:
- Reverse Proxy:frp
- Base URL:
- Networking:bridge
- Storage:local

Jellyfin logs

No response

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

• [X] I agree to follow this project's Code of Conduct

[anthonylavado]

Just to be clear: which app are you using? Is it the released one in the store with the purple/blue logo, or the beta one with only the blue logo?

[jellyfin-bot]

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.