search

jellyfin / jellyfin-expo

Jellyfin Mobile for iOS
https://jellyfin.org
Mozilla Public License 2.0
292 stars 63 forks source link

Could not connect to server #378

Closed mikqu closed 1 year ago

mikqu commented 2 years ago

I am unable to connect to my JF server with this app. Using the browser on the same iOS device I can connect no problem. This problem does not exist on the android app, Linux desktop, or MacOS desktop. After looking/asking around, I suspect that the problem has something to do with the fact that my JF server is at a subfolder/baseurl of my URL. Example: https://my.domain.com/jellyfin. I had one iOS device that was logged in and working (via this app). In trying to figure out why the other device was unable to connect, I logged out and removed the server from the settings of the working app. Afterwards, I have been unable to reconnect to my server. This suggests that at some point, there was a change in this app or server that broke this functionality, but I'm afraid I can't narrow down the timeframe smaller than about a year (when the previously working app was originally connected). Jellyfin server 10.8.1 iOS versions and app versions up to date SSL cert valid and provided by LetsEncrypt

Edit: Apparently, I can connect this app to the demo server, which also uses a sub-folder address. Still stumped as to why I can't connect this app to my server.

mikqu commented 1 year ago

I ended up having to restore my server to a previous backup. Once I did that and updated everything again, I am no longer having this problem. I don't have any explanation other than that.