search

jellyfin / jellyfin-media-player

Jellyfin Desktop Client
GNU General Public License v2.0
3.28k stars 324 forks source link

Media player black screen with audio #504

Open kilutempest opened 1 year ago

kilutempest commented 1 year ago

Describe the bug For a while I used the media player app but it suddenly broke down. Now it shows a black screen, with sound, on every series or movie. It even happens with videos that used to work. I tried multiple thing to solve this like reinstalling the media player, I also checked if it appeared to be transcoding and it wasn’t, I Renamed "jellyfinmediaplayer.conf", but I’ve had no luck. Btw on google chrome and other devices it works correctly.

To Reproduce Steps to reproduce the behavior: Reproduce any video

Expected behavior Play the videos

Desktop (please complete the following information):

Additional context logs: https://pastebin.com/FCrhiYn1

gjelbrim commented 6 months ago

I had the same issue and was able to resolve it by removing costume CSS code

vanontom commented 1 month ago

For anyone searching these open issues for "no video" or "black screen with audio" and finding this, definitely try resetting settings by removing the mentioned \AppData\Local\JellyfinMediaPlayer\jellyfinmediaplayer.conf (or entire directory.) AV1 started failing for me (new install, JMP Windows) and no settings would help, but luckily this reset fixed it.