jellyfin / jellyfin-media-player

Jellyfin Desktop Client
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This client isn't compatible with the media and the server isn't sending a compatible media format #711

Open eHonnef opened 1 week ago

eHonnef commented 1 week ago

Log: jellyfinmediaplayer.log

Describe the bug The bug happens ffter updating the client from version 1.9.1:

Commit: 6299cda1c289afc47fd2cb4413eba9dfc2e033c946e9e9a217415de5601ecefd
   Subject: Add --enable-gpl to ffmpeg build options (122610b7)
      Date: 2024-02-15 05:01:15 +0000

to the latest version available in flathub. The server doesn't look like the problem since the logs doesn't show any error and, also, it works with the older client version. And I checked the APP permissions (even giving all possible permissions).

Most of the media runs without problem, the problematic are the ones with AAC Audio like this:

image

If I try to play it, the following error is shown:

Playback Error
There was an error processing the request. Please try again later.
---
Playback Error
This client isn't compatible with the media and the server isn't sending a compatible media format.

To Reproduce Steps to reproduce the behavior:

  1. Play any media with AAC audio in the latest version

Desktop (please complete the following information):

Additional resources:

I've checked the following threads, but no solution :(


Please, let me know if you need any more information.

Thanks in advance :)

littledogboy commented 1 week ago

same to me

elchusco commented 1 week ago

+1

I'm running jejllyfin-media-player 1.11.1-2 on Arch Linux KDE 6.1, jellyfin server v10.9.7.