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jellyfin / jellyfin-plugin-opensubtitles

https://jellyfin.org
GNU General Public License v3.0
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For a specific TV show, plugin can search but not download in 12.0.0, and not search at all in 18.0.0 #102

Closed OrbitalHustler closed 2 years ago

OrbitalHustler commented 2 years ago

Hi,

I tried both jellyfin 10.7 with the opensubtitles plugin 12.0.0 and jellyfin 10.8 with the 18.0.0 plugin.

I have a TV show A for which I can search, find and download subtitles in jellyfin 10.7 and 10.8

I also have a TV show B (Boruto) for which I can search, and:

This happened for all the episodes I tried for this TV show.

Log for sub search failing in 10.8: [2022-04-08 21:04:00.904 +00:00] [WRN] [8] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "https://myserv/Items/6b46c49b8bf82d1ab75f12d942aff2f3/RemoteSearch/Subtitles/eng" to "myip" in 0:00:00.9097688 with Status Code 200

Log for sub search succeeding but then error happening during or after download in 10.7: [2022-04-08 21:13:07.253 +00:00] [WRN] [15] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "https://myserv/Items/6b46c49b8bf82d1ab75f12d942aff2f3/RemoteSearch/Subtitles/eng" to "myip" in 0:00:02.469229 with Status Code 200 [2022-04-08 21:14:16.975 +00:00] [INF] [25] Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader: Remaining downloads: 16 [2022-04-08 21:14:17.328 +00:00] [ERR] [34] Jellyfin.Api.Controllers.SubtitleController: Error downloading subtitles System.Net.Http.HttpRequestException: Subtitle with Id 6972559 could not be downloaded: OK at Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader.GetSubtitlesInternal(String id, CancellationToken cancellationToken) at MediaBrowser.Providers.Subtitles.SubtitleManager.DownloadSubtitles(Video video, LibraryOptions libraryOptions, String subtitleId, CancellationToken cancellationToken) at Jellyfin.Api.Controllers.SubtitleController.DownloadRemoteSubtitles(Guid itemId, String subtitleId)

OrbitalHustler commented 2 years ago

Argh, after going to opensubtitles.com and manually downloading the subtitle for that episode(they show a download like they have it), the .srt is 0kb, just empty.

Furthermore, when downloading from opensubtitles.org for the same episode, the .zip contains an empty .srt and a non empty subtitle .ass file. I'm guessing opensubtitles.com hasn't implemented the .ass download in their api.

So it seems the latest plugin detects this and shows an empty search, I guess. Closing this.

MBR-0001 commented 2 years ago

Correct, the latest version detects empty subtitle files (but doesn't log that "properly" in the logs 🙁)

As for the .ass thing, I read that they (opensubtitles) were running some DB maintenance lately. It is also possible that that subtitle file is just broken or there's an outage right now

I'll ask about it in a few days if the issue persists

MBR-0001 commented 2 years ago

@Percee "some weirdly formatted SSA file that the system doesn't recognise... can happen sometimes unfortunately, subtitle is now disabled and won't be fixed." (link)

OrbitalHustler commented 2 years ago

@Percee "some weirdly formatted SSA file that the system doesn't recognise... can happen sometimes unfortunately, subtitle is now disabled and won't be fixed." (link)

Nice catch!