jellyfin / jellyfin-plugin-tmdbboxsets

https://jellyfin.org
MIT License
83 stars 18 forks source link

Since few days, vast majority of collection artwork are not downloaded. #78

Open VigibotDev opened 11 months ago

VigibotDev commented 11 months ago

Since few days, Some collection artwork are downloaded, but only few on a vast majority. Problem appear few days before Jellyfin 10.8.12 update and it look related to an API modification.

All users have problem. I write the issue here because a forum user used the jellyfin main repo :

https://forum.jellyfin.org/t-collections-don-t-have-thumbnails?pid=7604&mode=linear

https://github.com/jellyfin/jellyfin/issues/10529

Screenshot from original issue : 280490232-dffd24ad-bea0-4fdd-9829-eda972f8cf32

Screenshot on my jellyfin server : 280644684-206d16a4-bb70-4242-8b18-b901b7b18d4b

n00b12345 commented 11 months ago

Yeah, same problem here.

VigibotDev commented 11 months ago

Yeah, same problem here.

This look a new picture download rate limit on TMDb picture (cause expired key and/or new ant-abuse security on TMDb API servers) Try to launch a "Refresh missing metadata" (I'm french and my GUI is french, sorry if I don't use exact words) inside the hamburger menu on your Jellyfin collection folder. Once every few hours or days. And you can complete all your picture.

It's crap, but it's a workaround :D Don't delete your collection folder inside the filesystem like me, else it's very long to get all... or backup pictures ! Because Jellyfin / tmdb box set have a lot of bugs, when I upgrade movie some message inside the jellyfin log can appear... it's crap and overcomplicated code, because with a tiny php script and TMDb API I can do this in few lines of codes....

zQueal commented 1 month ago

Just ran into this issue while migrating jellyfin server from my NAS to a more powerful server setup. Turns out for whatever reason when the collections are imported (found?) via the plugin, the imported metadata is locked.

I had to go to Administration > Meta Data > Collections and manually unlock each and every collection that was found. After doing this, rescanning metadata (search for missing metadata) on the Collections library (ensuring that "replace existing images" was checked) and everything loaded up just fine.

I have no idea why the data was locked. As I didn't do it manually (and I'm the only one to touch this server) I have to assume it was done automatically somehow.