Open cewert opened 1 day ago
cewert
commented
22 hours ago @debmint it's possible #1951 fixes your problem but doesn't sound likely.
Sounds like we have two options. Download the videos and try to reproduce the error on our end or get you setup with a dev environment so you can see the debugging log after the app crashes which will hopefully tell us what is going on
debmint
commented
8 hours ago @debmint it's possible #1951 fixes your problem but doesn't sound likely.
This was the pull request to which I was referring. It looks like this PR addresses a situation where all episode lists are affected, and mine are not - just this series AFAIK.
Sounds like we have two options. Download the videos and try to reproduce the error on our end or get you setup with a dev environment so you can see the debugging log after the app crashes which will hopefully tell us what is going on
I have one of my rokus set up with dev mode enabled, although someone with more experience might be able handle it better. Is logging better under dev environment enabled?
I don't know if this should be an issue or not, but on one particular Series - Topper (1953) - jellyfin-roku crashes when I display the season list. This does not happen if viewing on a web browser. On Roku, if I click on Season 1 (the only season I have), it flashes the Season list momentarily then reverts to the Roku home screen. I have removed all .nfo and .jpg files and let it rebuild but no improvement.
I am running jellyfin v10.9.11 as a native install. I also have jellyfin V10.9.10 as a docker container. They access different media structures and both do the same with this series.
Here is my directory listing for Topper:
.: backdrop2.jpg folder.jpg 'Season 01' tvshow.nfo
'./Season 01': S01E12.mp4 S01E19.nfo S01E27-thumb.jpg S01E31.mp4 S01E12.nfo S01E19-thumb.jpg S01E28.mp4 S01E31.nfo S01E12-thumb.jpg S01E20.mp4 S01E28.nfo S01E31-thumb.jpg S01E14.mp4 S01E20.nfo S01E28-thumb.jpg S01E39.mp4 S01E14.nfo S01E20-thumb.jpg S01E29.mp4 S01E39.nfo S01E14-thumb.jpg S01E22.mp4 S01E29.nfo S01E39-thumb.jpg S01E17.mp4 S01E22.nfo S01E29-thumb.jpg season.nfo S01E17.nfo S01E22-thumb.jpg S01E30.mp4 S01E17-thumb.jpg S01E27.mp4 S01E30.nfo S01E19.mp4 S01E27.nfo S01E30-thumb.jpg
At an earlier stage I got an error in the logs like this for each image for this series: [ERR] Cannot compute blurhash for "/media/streaming/jellyfin/TV_Shows/Topper (1953)/Season 01/Topper (1953) S01E39-thumb.jpg"
I have renamed all my .mp4's to simply be in the format: "SxxExx.mp4", as this is the format for most of my TV shows.
I turned on debugging and then tried to select this season on Roku but nothing relating to this showed up in the logs. Of course, I was accessing the logs from the web browser, as there is no provision AFAIK to do this from roku, but the log is a server log, and anything happening on roku would show up here, would it not?
Could this be a playback issue for Roku? Or could it be that one or more of the videos has some kind of flaw that is messing up the .nfo file(s)? I have not tried it yet, but might it help to pass each video through ffmpeg doing a straight copy of both audio and video?
Summing up, I don't think it's a server issue unless the files are messed up in some way that the web interface can handle but not jellyfin-roku. These files are public domain and downloaded fro archive.org.
Thanks for any help that can be provided.
I did see one pull request that could be related. I wasn't able to see any discussion that explained what this was all about, but my problem seems to be with only this series, because AFAIK this is the only one that does this.