Describe the bug
Much of my movie library (MP4s with H264 video and GPAC ISO Audio Handler - AAC audio) is stored on Google Cloud and mapped to my Jellyfin server (version 10.8.1) using RClone (version 1.59). Whenever I try to play these files via the web client, they work fine, but whenever I try to play them via the Roku client (version 1.5 build 0), they video appears to buffer for a moment, but then I get an "Error Retrieving Content" error.
To Reproduce
Add movies (MP4s with H264 video and GPAC Audio Handler - AAC audio) on Google Cloud
Map Google Drive drive via rclone and add this drive to a library on the Jellyfin server
Attempt to play any video via the Roku Jellyfin client
See error
Expected behavior
The videos should play, as they do the in web client
Logs
[2022-08-03 17:42:50.692 +05:00] [INF] User policy for "MyUsername". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2022-08-03 17:42:50.695 +05:00] [INF] StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/home/myusername/Videos/Online-Movies/GDrive/South Park - Bigger, Longer and Uncut (1999).mp4", AudioStreamIndex=1, SubtitleStreamIndex=-1 ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/d03e0627-d69b-7656-f441-4db05fdfec12/stream.mov?MediaSourceId=d03e0627d69b7656f4414db05fdfec12&Static=true&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&api_key=&SubtitleMethod=Encode&Tag=b127a79ef4d9c0c02e993216c98797bf"
[2022-08-03 17:42:55.345 +05:00] [INF] Lost 1 WebSockets.
[2022-08-03 17:43:12.824 +05:00] [INF] Playback stopped reported by app "Jellyfin Roku" "1.5.0" playing "South Park: Bigger, Longer and Uncut". Stopped at "0" ms
Describe the bug Much of my movie library (MP4s with H264 video and GPAC ISO Audio Handler - AAC audio) is stored on Google Cloud and mapped to my Jellyfin server (version 10.8.1) using RClone (version 1.59). Whenever I try to play these files via the web client, they work fine, but whenever I try to play them via the Roku client (version 1.5 build 0), they video appears to buffer for a moment, but then I get an "Error Retrieving Content" error.
To Reproduce
Expected behavior The videos should play, as they do the in web client
Logs [2022-08-03 17:42:50.692 +05:00] [INF] User policy for "MyUsername". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [2022-08-03 17:42:50.695 +05:00] [INF] StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/home/myusername/Videos/Online-Movies/GDrive/South Park - Bigger, Longer and Uncut (1999).mp4", AudioStreamIndex=1, SubtitleStreamIndex=-1 ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/d03e0627-d69b-7656-f441-4db05fdfec12/stream.mov?MediaSourceId=d03e0627d69b7656f4414db05fdfec12&Static=true&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&api_key=&SubtitleMethod=Encode&Tag=b127a79ef4d9c0c02e993216c98797bf"
[2022-08-03 17:42:55.345 +05:00] [INF] Lost 1 WebSockets.
[2022-08-03 17:43:12.824 +05:00] [INF] Playback stopped reported by app "Jellyfin Roku" "1.5.0" playing "South Park: Bigger, Longer and Uncut". Stopped at "0" ms