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jellyfin / jellyfin-webos

WebOS Client for Jellyfin
https://jellyfin.org
Mozilla Public License 2.0
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Problem seeking/fast-forwarding in Dolby Vision MP4's #207

Open flumm opened 4 months ago

flumm commented 4 months ago

Hi,

sorry for the noise, but I didn't find a better place. I'm mostly sure that it's an LG player issue and not really a Jellyfin problem, but maybe someone has an idea or had a similar situation.

So i have an mp4 file with dolby vision (profile 8, from handbrake) video + eac3 sound (transcoded from truehd+atmos) and it plays on my LG CX without problems, but when I try to seek/fast forward/etc. it just hangs and does nothing. There are no logs on the jellyfin side. I can however stop playback and start new. When there is a timestamp saved (from a previous run) it also does not load. Basically it only plays if it's played from the beginning.

I tested with the LG browser and it's the same behaviour.

My question: is it possible to get some client logs out of the app (or the built-in browser) just in case it's an client issue after all?

elvis0288 commented 2 months ago

This is exactly what is happening to me with done specific movies.. same movie on Android or chrome it works.. Also trying with Plex works so just with LG and jwllyfin happens