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jellyfin / jellyfin-webos

WebOS Client for Jellyfin
https://jellyfin.org
Mozilla Public License 2.0
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[Issue]: LG Web OS - Fails to continue watching and scrub through video #246

Open Kellen-Stuart opened 5 months ago

Kellen-Stuart commented 5 months ago

Please describe your bug

I am current only able to watch a movie from the start. For example, today I am trying to watch American Beauty from 1hr 20 minutes into the movie; when I watch the screen will remain black for about 5 minute then crash with this error: "The app will restart to free up more memory".

It isn't a memory issue. I"ve watched while it's transcoding with htop and only the CPU is getting slammed. This is installed on a 6 core 2070 super 16 gb memory gaming laptop so it has ample power.

Here is the full Jellyfin log from today: jellyfin20240616-sanitized.log

Reproduction Steps

  1. In Ubuntu 22.04 with jellyfin installed barebones using nvidia gpu
  2. With default config
  3. When I run any movie beyond 0:00
  4. Then playback fails causes the app to crash then reboot

Jellyfin Version

10.9.0

if other:

No response

Environment

- OS: Ubuntu 22.04
- Linux Kernel:
- Virtualization: None
- Clients: LG Web OS
- Browser: N/A
- FFmpeg Version: 6.0.1-Jellyfin
- Playback Method: LG Web OS - Continue Watching
- Hardware Acceleration: Nvidia
- GPU Model: 2070 super (laptop model)
- Plugins: n/a
- Reverse Proxy: n/a
- Base URL: n/a
- Networking: LAN
- Storage: M1 SSD

Jellyfin logs

[2024-06-16 02:00:00.053 +00:00] [INF] "Extract Chapter Images" Completed after 0 minute(s) and 0 seconds
[2024-06-16 02:00:01.011 +00:00] [INF] Daily trigger for "Extract Chapter Images" set to fire at 2024-06-17 02:00:00.000 +00:00, which is 23:59:58.9890124 from now.
[2024-06-16 03:00:00.007 +00:00] [INF] "Generate Trickplay Images" Completed after 0 minute(s) and 0 seconds
[2024-06-16 03:00:01.002 +00:00] [INF] Daily trigger for "Generate Trickplay Images" set to fire at 2024-06-17 03:00:00.000 +00:00, which is 23:59:58.9974647 from now.
[2024-06-16 03:19:58.825 +00:00] [INF] "Update Plugins" Completed after 0 minute(s) and 0 seconds
[2024-06-16 03:50:20.033 +00:00] [INF] WS "<SANITIZED IP>" request
[2024-06-16 03:51:04.970 +00:00] [INF] User policy for "<SANITIZED USER>". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-06-16 03:51:05.432 +00:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts  -i file:\"<SANITIZED PATH>/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename \"<SANITIZED FILENAME>-1.mp4\" -start_number 0 -hls_segment_filename \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8\""
[2024-06-16 03:51:07.881 +00:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-i \"<SANITIZED PATH>/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv\" -copyts -map 0:6 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/a/<SANITIZED FILENAME>.srt\""
[2024-06-16 03:51:41.435 +00:00] [INF] ffmpeg subtitle extraction completed for "<SANITIZED PATH>/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv" to "/var/lib/jellyfin/data/subtitles/a/<SANITIZED FILENAME>.srt"
[2024-06-16 03:56:23.428 +00:00] [INF] FFmpeg exited with code 0
[2024-06-16 04:43:09.461 +00:00] [INF] Stopping directory watching for path "<SANITIZED PATH>"
[2024-06-16 04:43:09.461 +00:00] [INF] Validating media library
[2024-06-16 04:43:09.465 +00:00] [WRN] Library folder "/var/lib/jellyfin/data/playlists" is inaccessible or empty, skipping
[2024-06-16 04:43:09.471 +00:00] [WRN] Library folder "/var/lib/jellyfin/data/playlists" is inaccessible or empty, skipping
[2024-06-16 04:43:16.237 +00:00] [INF] "Scan Media Library" Completed after 0 minute(s) and 6 seconds
[2024-06-16 04:43:16.256 +00:00] [INF] Watching directory "<SANITIZED PATH>"
[2024-06-16 05:18:25.685 +00:00] [INF] Deleting partial stream file(s) "/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8"
[2024-06-16 05:18:25.725 +00:00] [INF] WS "<SANITIZED IP>" closed
[2024-06-16 05:18:28.145 +00:00] [INF] Playback stopped reported by app "Jellyfin Web" "10.9.6" playing "American Beauty". Stopped at "4800946" ms
[2024-06-16 14:57:36.368 +00:00] [INF] "Audio Normalization" Completed after 0 minute(s) and 0 seconds
[2024-06-16 14:57:36.439 +00:00] [INF] "TasksRefreshChannels" Completed after 0 minute(s) and 0 seconds
[2024-06-16 14:59:51.864 +00:00] [INF] WS "<SANITIZED IP>" request
[2024-06-16 14:59:59.781 +00:00] [INF] User policy for "<SANITIZED USER>". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-06-16 15:00:00.501 +00:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts  -i file:\"<SANITIZED PATH>/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename \"<SANITIZED FILENAME>-1.mp4\" -start_number 0 -hls_segment_filename \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8\""
[2024-06-16 15:00:02.719 +00:00] [INF] Stopping ffmpeg process with q command for "/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8"
[2024-06-16 15:00:02.773 +00:00] [INF] FFmpeg exited with code 0
[2024-06-16 15:00:02.774 +00:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -ss 01:20:01.254 -noaccurate_seek -fflags +genpts  -i file:\"<SANITIZED PATH>/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename \"<SANITIZED FILENAME>-1.mp4\" -start_number 800 -hls_segment_filename \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8\""
[2024-06-16 15:01:38.131 +00:00] [INF] WS "<SANITIZED IP>" closed
[2024-06-16 15:01:40.496 +00:00] [INF] WS "<SANITIZED IP>" request
[2024-06-16 15:01:49.391 +00:00] [INF] FFmpeg exited with code 0
[2024-06-16 15:01:54.236 +00:00] [INF] User policy for "<SANITIZED USER>". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-06-16 15:01:54.978 +00:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts  -i file:\"<SANITIZED PATH>/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename \"<SANITIZED FILENAME>-1.mp4\" -start_number 0 -hls_segment_filename \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8\""
[2024-06-16 15:01:56.948 +00:00] [INF] Stopping ffmpeg process with q command for "/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8"
[2024-06-16 15:01:57.063 +00:00] [INF] FFmpeg exited with code 0
[2024-06-16 15:01:57.066 +00:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -ss 01:20:01.254 -noaccurate_seek -fflags +genpts  -i file:\"<SANITIZED PATH>/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename \"<SANITIZED FILENAME>-1.mp4\" -start_number 800 -hls_segment_filename \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8\""
[2024-06-16 15:03:40.937 +00:00] [INF] Stopping ffmpeg process with q command for "/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8"
[2024-06-16 15:03:40.968 +00:00] [INF] WS "<SANITIZED IP>" closed
[2024-06-16 15:03:41.000 +00:00] [INF] FFmpeg exited with code 0
[2024-06-16 15:03:41.000 +00:00] [INF] Deleting partial stream file(s) "/var/lib/jellyfin/transcodes/<SANITIZED FILENAME>.m3u8"
[2024-06-16 15:03:43.093 +00:00] [INF] Playback stopped reported by app "Jellyfin Web" "10.9.6" playing "American Beauty". Stopped at "4800946" ms
[2024-06-16 15:03:43.763 +00:00] [INF] WS "<SANITIZED IP>" request
[2024-06-16 15:07:26.287 +00:00] [INF] User policy for "<SANITIZED USER>". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True

FFmpeg logs

{"Protocol":0,"Id":"eeec05e2cbe4e6094c5929a53330e45d","Path":"/home/jellyfin/media/movies/American Beauty (1999)/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":29784657059,"Name":"American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT","IsRemote":false,"ETag":"9e1187438623ea0b339dfd1f41b633c8","RunTimeTicks":72999680000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":32640863,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"High","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"dts","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"DTS-HD MA 5.1","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"DTS-HD MA 5.1 - 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/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 01:20:00.000 -noaccurate_seek -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -hwaccel_flags +unsafe_output -threads 1 -noautorotate -i file:"/home/jellyfin/media/movies/American Beauty (1999)/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 hevc_nvenc -tag:v:0 hvc1 -preset p1 -b:v 7360000 -maxrate 7360000 -bufsize 14720000 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "fc7df16cf5f779697c1396edc5c71175-1.mp4" -start_number 1600 -hls_segment_filename "/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c71175%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c71175.m3u8"

ffmpeg version 6.0.1-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
  built with gcc 11 (Ubuntu 11.4.0-1ubuntu1~22.04)
  configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      58.  2.100 / 58.  2.100
  libavcodec     60.  3.100 / 60.  3.100
  libavformat    60.  3.100 / 60.  3.100
  libavdevice    60.  1.100 / 60.  1.100
  libavfilter     9.  3.100 /  9.  3.100
  libswscale      7.  1.100 /  7.  1.100
  libswresample   4. 10.100 /  4. 10.100
  libpostproc    57.  1.100 / 57.  1.100
Input #0, matroska,webm, from 'file:/home/jellyfin/media/movies/American Beauty (1999)/American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT.mkv':
  Metadata:
    title           : American.Beauty.1999.1080p.BluRay.REMUX.AVC.DTS-HD.MA.5.1-FGT
    encoder         : libebml v1.4.2 + libmatroska v1.6.4
    creation_time   : 2022-04-20T16:14:42.000000Z
  Duration: 02:01:39.97, start: 0.000000, bitrate: 32640 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 265.723792
      Metadata:
        title           : Chapter 01
    Chapter #0:1: start 265.723792, end 620.077792
      Metadata:
        title           : Chapter 02
    Chapter #0:2: start 620.077792, end 832.790292
      Metadata:
        title           : Chapter 03
    Chapter #0:3: start 832.790292, end 1145.602792
      Metadata:
        title           : Chapter 04
    Chapter #0:4: start 1145.602792, end 1432.097333
      Metadata:
        title           : Chapter 05
    Chapter #0:5: start 1432.097333, end 1588.712125
      Metadata:
        title           : Chapter 06
    Chapter #0:6: start 1588.712125, end 1801.382917
      Metadata:
        title           : Chapter 07
    Chapter #0:7: start 1801.382917, end 2151.399250
      Metadata:
        title           : Chapter 08
    Chapter #0:8: start 2151.399250, end 2393.599542
      Metadata:
        title           : Chapter 09
    Chapter #0:9: start 2393.599542, end 2551.465583
      Metadata:
        title           : Chapter 10
    Chapter #0:10: start 2551.465583, end 2771.935833
      Metadata:
        title           : Chapter 11
    Chapter #0:11: start 2771.935833, end 3005.919583
      Metadata:
        title           : Chapter 12
    Chapter #0:12: start 3005.919583, end 3085.707625
      Metadata:
        title           : Chapter 13
    Chapter #0:13: start 3085.707625, end 3331.369708
      Metadata:
        title           : Chapter 14
    Chapter #0:14: start 3331.369708, end 3590.211625
      Metadata:
        title           : Chapter 15
    Chapter #0:15: start 3590.211625, end 3903.608042
      Metadata:
        title           : Chapter 16
    Chapter #0:16: start 3903.608042, end 4157.736917
      Metadata:
        title           : Chapter 17
    Chapter #0:17: start 4157.736917, end 4409.613542
      Metadata:
        title           : Chapter 18
    Chapter #0:18: start 4409.613542, end 4669.748417
      Metadata:
        title           : Chapter 19
    Chapter #0:19: start 4669.748417, end 5003.707042
      Metadata:
        title           : Chapter 20
    Chapter #0:20: start 5003.707042, end 5214.876333
      Metadata:
        title           : Chapter 21
    Chapter #0:21: start 5214.876333, end 5561.305750
      Metadata:
        title           : Chapter 22
    Chapter #0:22: start 5561.305750, end 5924.001417
      Metadata:
        title           : Chapter 23
    Chapter #0:23: start 5924.001417, end 6148.851042
      Metadata:
        title           : Chapter 24
    Chapter #0:24: start 6148.851042, end 6527.187333
      Metadata:
        title           : Chapter 25
    Chapter #0:25: start 6527.187333, end 6711.913542
      Metadata:
        title           : Chapter 26
    Chapter #0:26: start 6711.913542, end 6958.952000
      Metadata:
        title           : Chapter 27
    Chapter #0:27: start 6958.952000, end 7299.959333
      Metadata:
        title           : Chapter 28
  Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn
    Metadata:
      BPS             : 27930221
      DURATION        : 02:01:39.960000000
      NUMBER_OF_FRAMES: 175024
      NUMBER_OF_BYTES : 25486187487
      SOURCE_ID       : 001011
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:1(eng): Audio: dts (DTS-HD MA), 48000 Hz, 5.1(side), s32p (24 bit) (default)
    Metadata:
      title           : DTS-HD MA 5.1
      BPS             : 2504670
      DURATION        : 02:01:39.968000000
      NUMBER_OF_FRAMES: 684372
      NUMBER_OF_BYTES : 2285501844
      SOURCE_ID       : 001100
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:2(fre): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : DD 5.1
      BPS             : 640000
      DURATION        : 02:01:39.968000000
      NUMBER_OF_FRAMES: 228124
      NUMBER_OF_BYTES : 583997440
      SOURCE_ID       : 001101
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:3(spa): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : DD 5.1
      BPS             : 640000
      DURATION        : 02:01:39.968000000
      NUMBER_OF_FRAMES: 228124
      NUMBER_OF_BYTES : 583997440
      SOURCE_ID       : 001102
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:4(por): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : DD 5.1
      BPS             : 640000
      DURATION        : 02:01:39.968000000
      NUMBER_OF_FRAMES: 228124
      NUMBER_OF_BYTES : 583997440
      SOURCE_ID       : 001103
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:5(eng): Audio: ac3, 48000 Hz, stereo, fltp, 224 kb/s
    Metadata:
      title           : DD 2.0
      BPS             : 224000
      DURATION        : 02:01:39.968000000
      NUMBER_OF_FRAMES: 228124
      NUMBER_OF_BYTES : 204399104
      SOURCE_ID       : 001104
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:6(eng): Subtitle: subrip (default)
    Metadata:
      BPS             : 53
      DURATION        : 01:55:29.005000000
      NUMBER_OF_FRAMES: 1249
      NUMBER_OF_BYTES : 46112
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:7(eng): Subtitle: hdmv_pgs_subtitle, 1920x1080
    Metadata:
      BPS             : 35067
      DURATION        : 01:55:23.395000000
      NUMBER_OF_FRAMES: 2356
      NUMBER_OF_BYTES : 30348308
      SOURCE_ID       : 001200
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:8(eng): Subtitle: hdmv_pgs_subtitle, 1920x1080
    Metadata:
      BPS             : 43142
      DURATION        : 01:55:29.026000000
      NUMBER_OF_FRAMES: 2513
      NUMBER_OF_BYTES : 37367339
      SOURCE_ID       : 001201
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:9(fre): Subtitle: hdmv_pgs_subtitle, 1920x1080
    Metadata:
      BPS             : 37081
      DURATION        : 01:55:23.395000000
      NUMBER_OF_FRAMES: 2314
      NUMBER_OF_BYTES : 32090872
      SOURCE_ID       : 001202
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:10(spa): Subtitle: hdmv_pgs_subtitle, 1920x1080
    Metadata:
      BPS             : 36662
      DURATION        : 01:55:23.395000000
      NUMBER_OF_FRAMES: 2232
      NUMBER_OF_BYTES : 31728945
      SOURCE_ID       : 001203
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:11(por): Subtitle: hdmv_pgs_subtitle, 1920x1080
    Metadata:
      BPS             : 34296
      DURATION        : 01:55:23.395000000
      NUMBER_OF_FRAMES: 2308
      NUMBER_OF_BYTES : 29681231
      SOURCE_ID       : 001204
      _STATISTICS_WRITING_APP: mkvmerge v67.0.0 ('Under Stars') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-20 16:14:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> hevc (hevc_nvenc))
  Stream #0:1 -> #0:1 (dts (dca) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c71175-1.mp4' for writing
Output #0, hls, to '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c71175.m3u8':
  Metadata:
    encoder         : Lavf60.3.100
  Stream #0:0: Video: hevc (Main) (hvc1 / 0x31637668), cuda(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 7360 kb/s, 23.98 fps, 24k tbn
    Metadata:
      encoder         : Lavc60.3.100 hevc_nvenc
    Side data:
      cpb: bitrate max/min/avg: 7360000/0/7360000 buffer size: 14720000 vbv_delay: N/A
  Stream #0:1: Audio: aac, 48000 Hz, 5.1, s16, 640 kb/s (default)
    Metadata:
      encoder         : Lavc60.3.100 libfdk_aac
frame=    0 fps=0.0 q=0.0 size=N/A time=00:00:00.00 bitrate=N/A speed=   0x    
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751600.mp4' for writing
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751601.mp4' for writing
frame=  209 fps=0.0 q=20.0 size=N/A time=00:00:08.66 bitrate=N/A speed=16.1x    
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751602.mp4' for writing
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751603.mp4' for writing
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751604.mp4' for writing
frame=  423 fps=408 q=19.0 size=N/A time=00:00:17.64 bitrate=N/A speed=  17x    
[hls @ 0x5586d8f40ac0] Opening ''/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751941.mp4' for writing
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751942.mp4' for writing
frame=24760 fps=419 q=20.0 size=N/A time=00:17:12.76 bitrate=N/A speed=17.5x    
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751943.mp4' for writing
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751944.mp4' for writing
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751945.mp4' for writing
frame=24970 fps=419 q=18.0 size=N/A time=00:17:21.47 bitrate=N/A speed=17.5x    
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751946.mp4' for writing
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751947.mp4' for writing
[mp4 @ 0x5586d90fffc0] Packet duration: -16 / dts: 280546272 is out of range
[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711751948.mp4' for writing
[mp4 @ 0x5586d90fffc0] Packet duration: -16 / dts: 280690656 is out of range
... Goes on like this for awhile

[q] command received. Exiting.

[hls @ 0x5586d8f40ac0] Opening '/var/lib/jellyfin/transcodes/fc7df16cf5f779697c1396edc5c711752254.mp4' for writing
frame=47098 fps=416 q=19.0 Lsize=N/A time=00:32:44.32 bitrate=N/A speed=17.4x    
video:1764735kB audio:153484kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown

Please attach any browser or client logs here

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Code of Conduct

jellyfin-bot commented 5 months ago

Hi, it seems like your issue report has the following item(s) that need to be addressed:

This is an automated message, currently under testing. Please file an issue here if you encounter any problems.

854562 commented 5 months ago

Try disabling "Prefer fMP4-HLS Media Container" in Settings / Playback on your tv. It is known to cause problems on webOS.

Chathula commented 5 months ago

I am also having the same issue!

erbold-bu commented 2 months ago

I am having the same issue too. Movies that was previously fine on 10.8 simply does work on 10.9. It either just shows green image and then crash(lg saying to clear memory, memory usage too high). It seem to fine playin 1080p animes. But anything 4K and dolby vision/HDR immedietly crash or crash after some time or can't forward the movie at all freezing and crashing.

I have test 10.9.10 yesterday issue is still the same. Configuration haven't changed at all from 10.8, no new plugin installed either.

oddstr13 commented 2 months ago

@erbold-bu did you try the suggested workaround by @854562 ? The thumbs up seem to indicate so, but it would be nice with a written confirmation.

TharathielCB commented 1 month ago

Hi, I have the same problem. The suggested workaround don't work for me. @oddstr13

oddstr13 commented 1 month ago

Hi, I have the same problem. The suggested workaround don't work for me. @oddstr13

Please create a new issue then, and provide all details.

It looks like the mentioned workaround works for everyone else in this thread, which means you've likely got a different issue with similar symptoms.

TharathielCB commented 1 month ago

Done @oddstr13 See https://github.com/jellyfin/jellyfin-webos/issues/255