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jellyfin / jellyfin

The Free Software Media System
https://jellyfin.org
GNU General Public License v2.0
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[Issue]: Metadata fetch timeout - IPv6 connectivity broken #12255

Open Johnny-Ich opened 2 months ago

Johnny-Ich commented 2 months ago

Please describe your bug

When I try to fetch metadata, TheMovieDb and The Open Movie Database always times out.

also see -> https://github.com/jellyfin/jellyfin/issues/9438

Reproduction Steps

  1. Run Jellyfin in docker, enable IPv6 for the host and the container.
  2. Confirm IPv6 connectivity by ping6 google.de and ping6 jellyfin.server
  3. Run a metadata search
  4. wait
  5. collect logs

Jellyfin Version

10.9.0

if other:

Version: 10.9.7

Environment

- OS: Ubuntu 22.04.4 LTS
- Linux Kernel: 5.15.0-113-generic
- Virtualization: docker
- Clients:  Browser
- Browser: Firefox
- FFmpeg Version: don't know. that one inside the container. ffmpeg not relevant here
- Playback Method: Direct Stream
- Hardware Acceleration: none
- GPU Model: none
- Plugins: AniDB, AudioDB, LDAP-Auth, MusicBrainz, OMDb, Playback Reporting, Studio IMages, TMDb
- Reverse Proxy: none
- Base URL: none
- Networking: Bridge/NAT
- Storage: local

Jellyfin logs

[2024-07-10 21:27:15.284 +00:00] [ERR] [92] MediaBrowser.Providers.Manager.ProviderManager: Provider "TheMovieDb" failed to retrieve search results
System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.
 ---> System.TimeoutException: A task was canceled.
 ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   --- End of inner exception stack trace ---
   --- End of inner exception stack trace ---
   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   at TMDbLib.Rest.RestRequest.SendInternal(HttpMethod method, CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequest.Get[T](CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequestExtensions.GetOfT[T](RestRequest request, CancellationToken cancellationToken)
   at TMDbLib.Client.TMDbClient.GetConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.EnsureClientConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.FindByExternalIdAsync(String externalId, FindExternalSource source, String language, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.Tmdb.Movies.TmdbMovieProvider.GetSearchResults(MovieInfo searchInfo, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ProviderManager.GetSearchResults[TLookupType](IRemoteSearchProvider`1 provider, TLookupType searchInfo, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ProviderManager.GetRemoteSearchResults[TItemType,TLookupType](RemoteSearchQuery`1 searchInfo, BaseItem referenceItem, CancellationToken cancellationToken)
[2024-07-10 21:28:01.290 +00:00] [ERR] [66] MediaBrowser.Providers.Manager.ProviderManager: Provider "TheMovieDb" failed to retrieve search results
System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.
 ---> System.TimeoutException: A task was canceled.
 ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   --- End of inner exception stack trace ---
   --- End of inner exception stack trace ---
   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   at TMDbLib.Rest.RestRequest.SendInternal(HttpMethod method, CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequest.Get[T](CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequestExtensions.GetOfT[T](RestRequest request, CancellationToken cancellationToken)
   at TMDbLib.Client.TMDbClient.GetConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.EnsureClientConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.FindByExternalIdAsync(String externalId, FindExternalSource source, String language, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.Tmdb.Movies.TmdbMovieProvider.GetSearchResults(MovieInfo searchInfo, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ProviderManager.GetSearchResults[TLookupType](IRemoteSearchProvider`1 provider, TLookupType searchInfo, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ProviderManager.GetRemoteSearchResults[TItemType,TLookupType](RemoteSearchQuery`1 searchInfo, BaseItem referenceItem, CancellationToken cancellationToken)
[2024-07-10 21:28:12.716 +00:00] [ERR] [66] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request: "The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing". URL "GET" "/Packages".
[2024-07-10 21:28:12.717 +00:00] [WRN] [66] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "https://stream.gcraft.eu:8920/Packages?PackageType=UserInstalled" to "95.115.127.250" in 0:01:40.0167596 with Status Code 500
[2024-07-10 21:28:42.856 +00:00] [ERR] [32] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request: "The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing". URL "GET" "/Packages".
[2024-07-10 21:28:42.856 +00:00] [WRN] [32] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "https://stream.gcraft.eu:8920/Packages?PackageType=UserInstalled" to "95.115.127.250" in 0:01:40.0053185 with Status Code 500
[2024-07-10 21:28:55.340 +00:00] [ERR] [66] MediaBrowser.Providers.Manager.ProviderManager: Provider "The Open Movie Database" failed to retrieve search results
System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.
 ---> System.TimeoutException: A task was canceled.
 ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   --- End of inner exception stack trace ---
   --- End of inner exception stack trace ---
   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   at MediaBrowser.Providers.Plugins.Omdb.OmdbItemProvider.GetSearchResultsInternal(ItemLookupInfo searchInfo, Boolean isSearch, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ProviderManager.GetSearchResults[TLookupType](IRemoteSearchProvider`1 provider, TLookupType searchInfo, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ProviderManager.GetRemoteSearchResults[TItemType,TLookupType](RemoteSearchQuery`1 searchInfo, BaseItem referenceItem, CancellationToken cancellationToken)
[2024-07-10 21:28:55.343 +00:00] [WRN] [66] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "https://stream.gcraft.eu:8920/Items/RemoteSearch/Movie" to "95.115.127.250" in 0:03:20.0942604 with Status Code 200
[2024-07-10 21:29:41.295 +00:00] [ERR] [114] MediaBrowser.Providers.Manager.ProviderManager: Provider "The Open Movie Database" failed to retrieve search results
System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.
 ---> System.TimeoutException: A task was canceled.
 ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   --- End of inner exception stack trace ---
   --- End of inner exception stack trace ---
   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   at MediaBrowser.Providers.Plugins.Omdb.OmdbItemProvider.GetSearchResultsInternal(ItemLookupInfo searchInfo, Boolean isSearch, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ProviderManager.GetSearchResults[TLookupType](IRemoteSearchProvider`1 provider, TLookupType searchInfo, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ProviderManager.GetRemoteSearchResults[TItemType,TLookupType](RemoteSearchQuery`1 searchInfo, BaseItem referenceItem, CancellationToken cancellationToken)
[2024-07-10 21:29:41.297 +00:00] [WRN] [114] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "https://stream.gcraft.eu:8920/Items/RemoteSearch/Movie" to "95.115.127.250" in 0:03:20.0199121 with Status Code 200
[2024-07-10 21:31:10.344 +00:00] [ERR] [11] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request: "The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing". URL "GET" "/Packages".
[2024-07-10 21:31:10.344 +00:00] [WRN] [11] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "https://stream.gcraft.eu:8920/Packages?PackageType=UserInstalled" to "95.115.127.250" in 0:01:40.0039808 with Status Code 500
[2024-07-10 21:31:41.936 +00:00] [ERR] [18] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request: "The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing". URL "GET" "/Packages".
[2024-07-10 21:31:41.936 +00:00] [WRN] [18] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "https://stream.gcraft.eu:8920/Packages?PackageType=UserInstalled" to "95.115.127.250" in 0:01:40.0006492 with Status Code 500

FFmpeg logs

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Please attach any browser or client logs here

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Code of Conduct

felix920506 commented 2 months ago

cc @Shadowghost

Shadowghost commented 2 months ago

This will need fixing in the plugins I think