从BDMV提取PGS字幕失败 (Extracting PGS subtitles from BDMV fails)

[xujijie]

This issue respects the following points:

• [x] This is a bug, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found here.
• [x] This issue is not already reported on GitHub (I've searched it).
• [x] I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
• [x] I agree to follow Jellyfin's Code of Conduct.
• [x] This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Description of the bug

PC使用google浏览器访问jellyfin服务，播放BDMV提取PGS字幕失败，无法显示字幕。

Reproduction steps

使用google浏览器播放BDMV视频，开启PGS字幕功能，无法提取并显示字幕。

What is the current bug behavior?

使用google浏览器播放BDMV视频，开启PGS字幕功能，无法提取并显示字幕。

What is the expected correct behavior?

使用google浏览器播放BDMV视频，开启PGS字幕功能，正确显示字幕。

Jellyfin Server version

10.10.0+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

10.10.1

Environment

- OS:
- Linux Kernel:Debian GNU/Linux 12 (bookworm)
- Virtualization:Docker
- Clients:浏览器
- Browser:Google Chrome 131.0.6778.69
- FFmpeg Version:
- Playback Method:直接串流
- Hardware Acceleration:QSV
- GPU Model:Intel UHD Graphics 630
- Plugins:无
- Reverse Proxy:无
- Base URL:无
- Networking:主机
- Storage:本地

Jellyfin logs

2024-11-16 11:27:08.123010+00:00[19:27:08] [INF] [81] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -fflags +genpts -f mpegts  -f concat -safe 0 -i "/cache/concat/340da48fa42d4855fe559dacff44b8b2.concat"  -map_metadata -1 -map_chapters -1 -threads 8 -map 0:0 -map 0:2 -map -0:s -codec:v:0 copy -tag:v:0 hvc1 -bsf:v hevc_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename "2b1b6a7f30ca6fdf7ee63a4007b82644-1.mp4" -start_number 0 -hls_segment_filename "/config/transcodes/2b1b6a7f30ca6fdf7ee63a4007b82644%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/transcodes/2b1b6a7f30ca6fdf7ee63a4007b82644.m3u8"
2024-11-16 11:27:09.636676+00:00[19:27:09] [INF] [87] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for /config/transcodes/2b1b6a7f30ca6fdf7ee63a4007b82644.m3u8
2024-11-16 11:27:09.638183+00:00[19:27:09] [ERR] [81] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: A task was canceled. URL GET /videos/340da48f-a42d-4855-fe55-9dacff44b8b2/hls1/main/-1.mp4.
2024-11-16 11:27:10.136343+00:00[19:27:10] [INF] [87] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
2024-11-16 11:27:10.137357+00:00[19:27:10] [INF] [87] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
2024-11-16 11:27:10.137722+00:00[19:27:10] [INF] [87] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:32:30.500 -noaccurate_seek -fflags +genpts -f mpegts  -f concat -safe 0 -i "/cache/concat/340da48fa42d4855fe559dacff44b8b2.concat"  -map_metadata -1 -map_chapters -1 -threads 8 -map 0:0 -map 0:2 -map -0:s -codec:v:0 copy -tag:v:0 hvc1 -bsf:v hevc_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename "2b1b6a7f30ca6fdf7ee63a4007b82644-1.mp4" -start_number 325 -hls_segment_filename "/config/transcodes/2b1b6a7f30ca6fdf7ee63a4007b82644%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/transcodes/2b1b6a7f30ca6fdf7ee63a4007b82644.m3u8"
2024-11-16 11:27:14.582744+00:00[19:27:14] [INF] [30] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: /usr/lib/jellyfin-ffmpeg/ffmpeg -i file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" -copyts -map 0:9 -an -vn -c:s copy "/config/data/subtitles/c/c871feec-09db-9ab9-f5fb-8b289ecd6e0d.sup" -map 0:10 -an -vn -c:s copy "/config/data/subtitles/1/14bab589-971e-8369-7d85-fc07b19afc04.sup" -map 0:11 -an -vn -c:s copy "/config/data/subtitles/a/a27e894c-2e75-b8d4-8135-36b2e881d219.sup" -map 0:12 -an -vn -c:s copy "/config/data/subtitles/e/eda5fc83-25c0-d792-69d9-f06b836c6a1b.sup" -map 0:13 -an -vn -c:s copy "/config/data/subtitles/4/4de72992-546c-b3ae-42c1-ee5825942039.sup" -map 0:14 -an -vn -c:s copy "/config/data/subtitles/5/53230aeb-6000-f748-8349-0a26e6728e98.sup" -map 0:15 -an -vn -c:s copy "/config/data/subtitles/1/103e36e7-9ab1-76a5-bff8-00b206cd567f.sup" -map 0:16 -an -vn -c:s copy "/config/data/subtitles/e/e2d7e5f0-a54a-1913-b808-396df3ed0a4b.sup" -map 0:17 -an -vn -c:s copy "/config/data/subtitles/7/7b916f71-5bca-d0d9-03fc-31e103d894d1.sup"
2024-11-16 11:27:14.595835+00:00ffmpeg version 7.0.2-Jellyfin Copyright (c) 2000-2024 the FFmpeg developers
2024-11-16 11:27:14.595884+00:00built with gcc 12 (Debian 12.2.0-14)
2024-11-16 11:27:14.595908+00:00configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
2024-11-16 11:27:14.596186+00:00libavutil      59.  8.100 / 59.  8.100
2024-11-16 11:27:14.596200+00:00libavcodec     61.  3.100 / 61.  3.100
2024-11-16 11:27:14.596207+00:00libavformat    61.  1.100 / 61.  1.100
2024-11-16 11:27:14.596321+00:00libavdevice    61.  1.100 / 61.  1.100
2024-11-16 11:27:14.596330+00:00libavfilter    10.  1.100 / 10.  1.100
2024-11-16 11:27:14.596337+00:00libswscale      8.  1.100 /  8.  1.100
2024-11-16 11:27:14.596343+00:00libswresample   5.  1.100 /  5.  1.100
2024-11-16 11:27:14.596378+00:00libpostproc    58.  1.100 / 58.  1.100
2024-11-16 11:27:14.596391+00:00[in#0 @ 0x5579375c75c0] Error opening input: Is a directory
2024-11-16 11:27:14.596397+00:00Error opening input file file:/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam.
2024-11-16 11:27:14.596403+00:00Error opening input files: Is a directory
2024-11-16 11:27:14.598692+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/c/c871feec-09db-9ab9-f5fb-8b289ecd6e0d.sup
2024-11-16 11:27:14.598732+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/1/14bab589-971e-8369-7d85-fc07b19afc04.sup
2024-11-16 11:27:14.598777+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/a/a27e894c-2e75-b8d4-8135-36b2e881d219.sup
2024-11-16 11:27:14.598800+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/e/eda5fc83-25c0-d792-69d9-f06b836c6a1b.sup
2024-11-16 11:27:14.598809+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/4/4de72992-546c-b3ae-42c1-ee5825942039.sup
2024-11-16 11:27:14.598852+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/5/53230aeb-6000-f748-8349-0a26e6728e98.sup
2024-11-16 11:27:14.598874+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/1/103e36e7-9ab1-76a5-bff8-00b206cd567f.sup
2024-11-16 11:27:14.598892+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/e/e2d7e5f0-a54a-1913-b808-396df3ed0a4b.sup
2024-11-16 11:27:14.598901+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/7/7b916f71-5bca-d0d9-03fc-31e103d894d1.sup
2024-11-16 11:27:14.602824+00:00[19:27:14] [WRN] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Unable to get streams for File:/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam
2024-11-16 11:27:14.602898+00:00MediaBrowser.Common.FfmpegException: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam"
2024-11-16 11:27:14.602906+00:00at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.ExtractAllExtractableSubtitlesInternal(MediaSourceInfo mediaSource, List`1 subtitleStreams, CancellationToken cancellationToken)
2024-11-16 11:27:14.602932+00:00at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.ExtractAllExtractableSubtitles(MediaSourceInfo mediaSource, CancellationToken cancellationToken)
2024-11-16 11:27:14.603752+00:00[19:27:14] [ERR] [42] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: Could not find file '/config/data/subtitles/e/e2d7e5f0-a54a-1913-b808-396df3ed0a4b.sup'. URL GET /Videos/340da48f-a42d-4855-fe55-9dacff44b8b2/340da48fa42d4855fe559dacff44b8b2/Subtitles/16/0/Stream.pgssub.

FFmpeg logs

2024-11-16 11:27:14.595908+00:00configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
2024-11-16 11:27:14.596186+00:00libavutil      59.  8.100 / 59.  8.100
2024-11-16 11:27:14.596200+00:00libavcodec     61.  3.100 / 61.  3.100
2024-11-16 11:27:14.596207+00:00libavformat    61.  1.100 / 61.  1.100
2024-11-16 11:27:14.596321+00:00libavdevice    61.  1.100 / 61.  1.100
2024-11-16 11:27:14.596330+00:00libavfilter    10.  1.100 / 10.  1.100
2024-11-16 11:27:14.596337+00:00libswscale      8.  1.100 /  8.  1.100
2024-11-16 11:27:14.596343+00:00libswresample   5.  1.100 /  5.  1.100
2024-11-16 11:27:14.596378+00:00libpostproc    58.  1.100 / 58.  1.100
2024-11-16 11:27:14.596391+00:00[in#0 @ 0x5579375c75c0] Error opening input: Is a directory
2024-11-16 11:27:14.596397+00:00Error opening input file file:/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam.
2024-11-16 11:27:14.596403+00:00Error opening input files: Is a directory
2024-11-16 11:27:14.598692+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/c/c871feec-09db-9ab9-f5fb-8b289ecd6e0d.sup
2024-11-16 11:27:14.598732+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/1/14bab589-971e-8369-7d85-fc07b19afc04.sup
2024-11-16 11:27:14.598777+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/a/a27e894c-2e75-b8d4-8135-36b2e881d219.sup
2024-11-16 11:27:14.598800+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/e/eda5fc83-25c0-d792-69d9-f06b836c6a1b.sup
2024-11-16 11:27:14.598809+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/4/4de72992-546c-b3ae-42c1-ee5825942039.sup
2024-11-16 11:27:14.598852+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/5/53230aeb-6000-f748-8349-0a26e6728e98.sup
2024-11-16 11:27:14.598874+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/1/103e36e7-9ab1-76a5-bff8-00b206cd567f.sup
2024-11-16 11:27:14.598892+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/e/e2d7e5f0-a54a-1913-b808-396df3ed0a4b.sup
2024-11-16 11:27:14.598901+00:00[19:27:14] [ERR] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam" to /config/data/subtitles/7/7b916f71-5bca-d0d9-03fc-31e103d894d1.sup
2024-11-16 11:27:14.602824+00:00[19:27:14] [WRN] [42] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Unable to get streams for File:/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam
2024-11-16 11:27:14.602898+00:00MediaBrowser.Common.FfmpegException: ffmpeg subtitle extraction failed for file:"/media3/Movie/Godzilla x Kong The New Empire 2024 UHD BluRay 2160p HEVC Atmos TrueHD7.1-loongkee@MTeam"
2024-11-16 11:27:14.602906+00:00at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.ExtractAllExtractableSubtitlesInternal(MediaSourceInfo mediaSource, List`1 subtitleStreams, CancellationToken cancellationToken)
2024-11-16 11:27:14.602932+00:00at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.ExtractAllExtractableSubtitles(MediaSourceInfo mediaSource, CancellationToken cancellationToken)
2024-11-16 11:27:14.603752+00:00[19:27:14] [ERR] [42] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: Could not find file '/config/data/subtitles/e/e2d7e5f0-a54a-1913-b808-396df3ed0a4b.sup'. URL GET /Videos/340da48f-a42d-4855-fe55-9dacff44b8b2/340da48fa42d4855fe559dacff44b8b2/Subtitles/16/0/Stream.pgssub.

Client / Browser logs

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Relevant screenshots or videos

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Additional information

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