jely2002 / youtube-dl-gui

A cross-platform GUI for youtube-dl made in Electron and node.js
GNU Affero General Public License v3.0
6.62k stars 470 forks source link

youtubedl returned empty object #55

Closed thaynos closed 3 years ago

thaynos commented 3 years ago

image image i put a new cookies.txt and everything every alternate time i open the app this happens. also when i pressed ctrl shift i it was blank nothing was showing. also this issue resolves if u close the app and open it again

trymeouteh commented 3 years ago

I get this too but the red error message says "Error Unhandled execption" but when I click on the show full error button it says "youtubedl returned an empty object"

thaynos commented 3 years ago

I get this too but the red error message says "Error Unhandled execption" but when I click on the show full error button it says "youtubedl returned an empty object"

exactly same

jely2002 commented 3 years ago

This happens when the youtube-dl executable fails without giving me an error to work with. I'm investigating this issue for a while now because I get a lot of error reports with this error. I haven't been able to find out what the cause is yet. Will keep you updated in this issue if I were to find a cause.

The biggest issue I'm facing is that I'm unable to replicate the issue on my side, any help with that would be appreciated.

thaynos commented 3 years ago

also when running v2.0.0 and v2.1.0 simuntaneously v2.1.0 shows empty object whereas v2.0.0 works fine

jely2002 commented 3 years ago

I have identified another possible cause of this issue. This fix will ship in v2.1.2. Because I am unable to reproduce this issue locally, I would appreciate it if any of you could tell me if the issue persists in version v2.1.2.

EDIT: The issue persists as I'm still receiving reports.

thaynos commented 3 years ago

thanks for your hard work dude i appreciate it a lot idk much about programming and code so i had to find a gui for youtube-dl and your app is perfect(except for some flaws but that should be expected)! i wish i could donate but my mom wont allow D: .

jely2002 commented 3 years ago

Hi thaynos,

I think I have identified the issue, for real this time. Could you try to install the Microsoft visual C++ redistribution 2010 on your computer. In my testing, not having this redistribution installed gives the "empty object" or "please report this issue" error. While having it installed youtube-dl-gui works perfectly.

Please let me know if this issue keeps happening even after you installed the Microsoft visual C++ redistribution 2010.

thaynos commented 3 years ago

ohhhh idts i have it installed cuz im using a guest pc rn and installing the c++ package needs admin :( . thx a lot tho.

jely2002 commented 3 years ago

Closing for now as I have patched the root cause of this problem. Will keep monitoring for further errors regarding this.

Dmitry-Dimitrov commented 2 years ago

Jely2002, I have the same problem as the person who created this issue, but i inastalled Microsoft visual C++ redistribution 2010? and it didnt help. Please, help. I use win10 x64. Sorry for my english.