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jenkins-infra / helpdesk

Open your Infrastructure related issues here for the Jenkins project
https://github.com/jenkins-infra/helpdesk/issues/new/choose
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cannot reset password #4163

Closed Maneela12345 closed 2 months ago

Maneela12345 commented 3 months ago

Type(s) of account issue

I've lost my password

Summary

cannot reset my password for jenkins

jenkins.io account username

Maneela12345

jenkins.io account email

jamjalamaneela@gmail.com

Which URL are you trying to login at?

account.jenkins.io/passwordReset

github-actions[bot] commented 3 months ago

Take a look at these similar issues to see if there isn't already a response to your problem:

  1. 85% #3666
  2. 85% #3569
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dduportal commented 2 months ago

Hi @Maneela12345 . What is the problem you are facing? Do you have an error when resetting your password? If yes which error exactly?

Our logs shows that you successfully changed your password twice in the past 24 hours:

lemeurherve commented 2 months ago

On our side emails seem to have been delivered:

image

dduportal commented 2 months ago

Closing as no answer from the requester