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jenkinsci / atlassian-jira-software-cloud-plugin

Atlassian Jira Software Cloud Plugin
https://plugins.jenkins.io/atlassian-jira-software-cloud/
Apache License 2.0
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Jira: JWT verification failed. #97

Open balamuraligceb05 opened 1 year ago

balamuraligceb05 commented 1 year ago

Jenkins and plugins versions report

Jenkins: 2.361 OS: Linux - 3.10.0-1160.53.1.el7.x86_64

ace-editor:1.1 ansible:1.1 ant:475.vf34069fef73c antisamy-markup-formatter:2.7 apache-httpcomponents-client-4-api:4.5.13-138.v4e7d9a_7b_a_e61 atlassian-jira-software-cloud:2.0.4 authentication-tokens:1.4 bootstrap5-api:5.1.3-7 bouncycastle-api:2.26 branch-api:2.1046.v0ca_37783ecc5 build-timeout:1.21 caffeine-api:2.9.3-65.v6a_47d0f4d1fe checks-api:1.7.4 cloudbees-folder:6.758.vfd75d09eea_a_1 cobertura:1.17 code-coverage-api:3.0.4 command-launcher:84.v4a_97f2027398 config-file-provider:3.11.1 credentials:1139.veb_9579fca33b credentials-binding:523.vd859a_4b_122e6 data-tables-api:1.12.1-2 display-url-api:2.3.6 docker-commons:1.19 docker-java-api:3.2.13-37.vf3411c9828b9 docker-plugin:1.2.9 docker-workflow:1.29 durable-task:496.va67c6f9eefa7 echarts-api:5.3.3-1 email-ext:2.91 email-ext-recipients-column:1.0 emailext-template:1.4 envinject:2.866.v5c0403e3d4df envinject-api:1.199.v3ce31253ed13 filesystem_scm:2.1 font-awesome-api:6.1.1-1 forensics-api:1.15.1 generic-webhook-trigger:1.86.1 git:4.11.4 git-client:3.11.1 git-parameter:0.9.17 github:1.34.5 github-api:1.303-400.v35c2d8258028 github-branch-source:1677.v731f745ea_0cf gitlab-plugin:1.5.35 gradle:1.39.4 handlebars:3.0.8 htmlpublisher:1.30 instance-identity:116.vf8f487400980 jackson2-api:2.13.3-285.vc03c0256d517 jakarta-activation-api:2.0.0-3 jakarta-mail-api:2.0.0-6 javadoc:217.v905b_86277a2a javax-activation-api:1.2.0-4 javax-mail-api:1.6.2-7 jaxb:2.3.6-1 jdk-tool:1.5 jenkins-jira-issue-updater:1.18 jersey2-api:2.36-2 jira:3.7.1 jira-steps:2.0.141.vd0c6e6dc83f0 jira-trigger:1.0.1 jjwt-api:0.11.5-77.v646c772fddb_0 jquery:1.12.4-1 jquery3-api:3.6.0-4 jsch:0.1.55.2 junit:1119.1121.vc43d0fc45561 ldap:2.11 mailer:438.v02c7f0a_12fa_4 matrix-auth:3.1.5 matrix-project:785.v06b_7f47b_c631 maven-plugin:3.19 mina-sshd-api-common:2.8.0-36.v8e25ce90d4b_1 mina-sshd-api-core:2.8.0-36.v8e25ce90d4b_1 momentjs:1.1.1 nexus-artifact-uploader:2.13 nexus-jenkins-plugin:3.14.424.v8290b_bec62cb nodejs:1.5.1 okhttp-api:4.9.3-105.vb96869f8ac3a pam-auth:1.8 pipeline-build-step:2.18 pipeline-github-lib:38.v445716eaedda pipeline-graph-analysis:195.v5812d95a_a_2f9 pipeline-groovy-lib:612.v84da_9c54906d pipeline-input-step:449.v77f0e8b_845c4 pipeline-milestone-step:101.vd572fef9d926 pipeline-model-api:2.2114.v2654ca_721309 pipeline-model-definition:2.2114.v2654ca_721309 pipeline-model-extensions:2.2114.v2654ca_721309 pipeline-rest-api:2.24 pipeline-stage-step:293.v200037eefcd5 pipeline-stage-tags-metadata:2.2114.v2654ca_721309 pipeline-stage-view:2.24 plain-credentials:1.8 plugin-util-api:2.17.0 popper2-api:2.11.5-2 prism-api:1.28.0-2 pyenv-pipeline:2.1.2 python:1.3 resource-disposer:0.19 scm-api:616.ve67136f6c77d script-security:1175.v4b_d517d6db_f0 sloccount:1.26 snakeyaml-api:1.30.2-76.vc104f7ce9870 sonar:2.14 ssh-credentials:295.vced876c18eb_4 ssh-slaves:1.834.v622da_57f702c ssh-steps:2.0.39.v831c5e6468b_c sshd:3.249.v2dc2ea_416e33 structs:324.va_f5d6774f3a_d timestamper:1.18 token-macro:308.v4f2b_ed62b_b_16 trilead-api:1.67.vc3938a_35172f variant:59.vf075fe829ccb windows-slaves:1.8.1 workflow-aggregator:590.v6a_d052e5a_a_b_5 workflow-api:1188.v0016b_4f29881 workflow-basic-steps:986.v6b_9c830a_6b_37 workflow-cps:2759.v87459c4eeaca workflow-durable-task-step:1199.v02b_9244f8064 workflow-job:1232.v5a_4c994312f1 workflow-multibranch:716.vc692ae52371b workflow-scm-step:400.v6b_89a1317c9a workflow-step-api:639.v6eca_cd8c04aa workflow-support:833.va1c71061486b ws-cleanup:0.42

What Operating System are you using (both controller, and any agents involved in the problem)?

Centos

Reproduction steps

Configured JIRA cloud site using the steps that mentioned in the plugin document.

When we tried to verify the connection it throws below error.

Error message from Jira: JWT verification failed. Please make sure you configured the same secret in Jenkins and Jira.

Expected Results

Connectivity should work

Actual Results

Error message from Jira: JWT verification failed. Please make sure you configured the same secret in Jenkins and Jira

Anything else?

No response

NaveenVastare commented 1 year ago

Any update on this issue?