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jenkinsci / service-now-plugin

Build Jenkins workflow steps for the service-now API
https://plugins.jenkins.io/service-now/
MIT License
26 stars 32 forks source link

Plugin not working in my jenkins #15

Closed agk2 closed 5 years ago

agk2 commented 5 years ago

Hi, I have install this plugin in my Jenkins instance and tested it with pipeline it giving me below error. java.net.UnknownHostException: https: unknown error at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method) at java.net.InetAddress$2.lookupAllHostAddr(InetAddress.java:928) at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1323) at java.net.InetAddress.getAllByName0(InetAddress.java:1276) at java.net.InetAddress.getAllByName(InetAddress.java:1192) at java.net.InetAddress.getAllByName(InetAddress.java:1126) at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:45) Below is my configurstion. def response = serviceNow_createChange serviceNowConfiguration: [instance: 'https://****/api/gjd/change_api/postRecord',producerId: 'ls98y3khifs8oih3kjshihksjd'],credentialsId: '****',serviceNowItem: [body: messageJson] If I remove http then it give response with status 400

pdkreid commented 5 years ago

@agk2 The instance that you are passing into the plugin is incorrect. You need to only pass in the host value for you service-now instance. For example, if you service-now instance is at mycompany.service-now.com, your instance value would just be 'mycompany'

agk2 commented 5 years ago

thanks, @pdkreid for your response, when I pass the only instance value getting status 404

agk2 commented 5 years ago

Due to some policy at our enterprise, it was not working. After taking approval of it worked, closing this issue.