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jenkinsci / xray-connector-plugin

Xray Test Management Connector for Jenkins
https://plugins.jenkins.io/xray-connector/
MIT License
16 stars 13 forks source link

ERROR: Step ‘Xray: Results Import Task’ failed: Unable to confirm Result of the upload..... Upload Failed! Status:401 Response:{"error":"Xray data is in another region. Contact support to migrate Xray data to current region."} #80

Open rs-roy opened 1 month ago

rs-roy commented 1 month ago

Jenkins and plugins versions report

Environment ```text Paste the output here ```

What Operating System are you using (both controller, and any agents involved in the problem)?

Windows 11

Reproduction steps

User any robot script and try to publish the result to Jira using Xray management plugin in Jenkins

Expected Results

Result should be published in Xray

Actual Results

Output.xml file from robot test script execution is generated but getting error in x-ray while x-ray is importing it ERROR: Step ‘Xray: Results Import Task’ failed: Unable to confirm Result of the upload..... Upload Failed! Status:401 Response:{"error":"Xray data is in another region. Contact support to migrate Xray data to current region."}

Anything else?

Location is set to region European Union (EU) in Jira

Are you interested in contributing a fix?

No response

bdahal1 commented 2 weeks ago

Why not update the url to https://eu.xray.cloud.getxray.app/? I did it and this fixed the issue for me.

rs-roy commented 1 week ago

I updated the url but it did not help, and after that I created the issue. Could you share the details/steps on how exactly you did it?