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jenspfahl / ANOTHERpass

Another approach of a password manager
https://anotherpass.jepfa.de
GNU General Public License v3.0
61 stars 3 forks source link

HELP PLEASE #42

Closed Nic19774711 closed 1 year ago

Nic19774711 commented 1 year ago

I have a problem and I no longer have access to the app. I know my pin but the fingerprint function has not worked several times. Now the app requires the exported master password, the QR code or NFC. I remember that I exported the master password but I can not find it but I urgently need help.

Device: Samsung Galaxy S21 Android 13

jenspfahl commented 1 year ago

Hi and sorry to hear that. The concept of the app (and also of almost all other serious password managers) is that a recovery without the main credentials (here pin and master password) is technically not possible. So the only way is unfortunately for you to find the exported master password. Maybe you have stored the QR as image file somewhere? It is usually a red QR code.

Nic19774711 commented 1 year ago

Thank you i have only one QR Code in red but does it say that this is an access data password from Paypal?!

jenspfahl commented 1 year ago

I don't know. Is there an "EMP" (Exported Master Password) abbreviation on top of the QR code?

Nic19774711 commented 1 year ago

Betonwerk--Diese Nachricht wurde von meinem Android Mobiltelefon mit WEB.DE Mail gesendet.Am 02.05.23, 09:46 schrieb Jens Pfahl @.***>:

I don't know. Is there an "EMP" (Exported Master Password) abbreviation on top of the QR code? —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>