Closed jeremycollake closed 4 months ago
For B2B transactions where the customer supplies a VAT number, we expect the reverse charge mechanism to kick in. Instead, we are seeing the VAT charged to the customer, and reflected on the invoice.
Issue is rare and sporadic, likely caused by VIES validation failure of the customer's VAT.
For B2B transactions where the customer supplies a VAT number, we expect the reverse charge mechanism to kick in. Instead, we are seeing the VAT charged to the customer, and reflected on the invoice.