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jessedp / tablo-tools-electron

A desktop app to help manage your Tablo devices
https://jessedp.github.io/tablo-tools-electron/
MIT License
29 stars 2 forks source link

v0.3.12 not discovering Tablo on LAN #197

Closed mightaswel closed 1 year ago

mightaswel commented 1 year ago

The 0.3.12 version of TabloTools does not see my Tablo with firmware 2.2.42 that is on my LAN space 192.168.11.xxx

My Roku does see my Tablo .

I restarted the TabloTools but still nothing.

jessedp commented 1 year ago

Are you able to use http://my.tablotv.com/ on the same computer you are running TabloTools?

Could you take a screenshot of the TabloTools error message(s)?

dougK44883 commented 1 year ago

Has previous versions? Do you have an HDMI tablo? or network connected device? If it's HDMI, do you have an active subscription? If it is an HDMI, you have have to enter it's IP in the "test device" as it has no discovery and limited streaming device capabilities.

mightaswel commented 1 year ago

Interesting , my.tablotv.com did not find my tablo but if i entered in the address I got a page that just says "Nuvyyo Tablo Server".

----- Original Message ----- From: jesse @.> To: jessedp/tablo-tools-electron @.> Cc: mightaswel @.>, Author @.> Date: Sun, 19 Mar 2023 17:58:23 -0700 Subject: Re: [jessedp/tablo-tools-electron] v0.3.12 not discovering Tablo on LAN (Issue #197)

Are you able to use http://my.tablotv.com/ on the same computer you are running TabloTools?

Could you take a screenshot of the TabloTools error message(s)?

-- Reply to this email directly or view it on GitHub:

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mightaswel commented 1 year ago

previously the older version did work. It did not work today so i tried updating the program

Tablo is ethernet cable into the LAN and i have an active subscription (grandfathered into the nice schedule,etc plan).

----- Original Message ----- From: Doug K @.> To: jessedp/tablo-tools-electron @.> Cc: mightaswel @.>, Author @.> Date: Sun, 19 Mar 2023 18:36:50 -0700 Subject: Re: [jessedp/tablo-tools-electron] v0.3.12 not discovering Tablo on LAN (Issue #197)

Has previous versions? Do you have an HDMI tablo? or network connected device? If it's HDMI, do you have an active subscription? If it is an HDMI, you have have to enter it's IP in the "test device" as it has no discovery and limited streaming device capabilities.

-- Reply to this email directly or view it on GitHub:

https://github.com/jessedp/tablo-tools-electron/issues/197#issuecomment-1475486690 You are receiving this because you authored the thread.

Message ID: @.***>

jessedp commented 1 year ago

I'm fairly surprised that TabloTools can't detect your device if you can access it via the IP address directly. You definitely clicked the "Rediscover" button, yes? Ie, you're not solely expecting it to automatically load them... Screenshot from 2023-03-20 10-17-09

Worst case, since you can access it directly, you should be able to manually enter the IP address under Settings->Advanced->Enable Test Device and you should be able to access it. Screenshot from 2023-03-20 10-24-30

Are you using T-mobile Home Internet? Several people who do (including myself) have had intermittent problems find devices via my.tablotv.com . That issue is caused by T-mobile and there's nothing us users can do to fix it. There are some posts about it on the community forums.

dougK44883 commented 1 year ago

My limited understanding and/or experience, as with Tablo-Tools, I presume, my.tablotv.com uses https://api.tablotv.com/assocserver/getipinfo/ for pseudo-network discovery. If your tablo's local (or WAN) IP has changed, there appears to be nothing to initiate an update. (I occasionally swap routers around, changing IPs)

Even if you don't believe either of those are the case, query https://api.tablotv.com/assocserver/getipinfo/ and see if the returned IP matches the IP you used to connect previously. Note, it returns JSON Firefox will parse it so you can read it. A tool as httpie will as well, where Google Chrome doesn't - just a block to text to sort through.

mightaswel commented 1 year ago

Regular ethernet cable lan. Okay, so putting the ip address into the 'test' panel worked. Able to download and delete the videos. Phew. Good work people!

----- Original Message ----- From: jesse @.> To: jessedp/tablo-tools-electron @.> Cc: mightaswel @.>, Author @.> Date: Mon, 20 Mar 2023 07:33:05 -0700 Subject: Re: [jessedp/tablo-tools-electron] v0.3.12 not discovering Tablo on LAN (Issue #197)

I'm fairly surprised that TabloTools can't detect your device if you can access it via the IP address directly. You definitely clicked the "Rediscover" button, yes? Ie, you're not solely expecting it to automatically load them...

Worst case, since you can access it directly, you should be able to manually enter the IP address under Settings->Advanced->Enable Test Device and you should be able to access it.

-- Reply to this email directly or view it on GitHub:

https://github.com/jessedp/tablo-tools-electron/issues/197#issuecomment-1476344117 You are receiving this because you authored the thread.

Message ID: @.***>