Updated Homebridge UI to the latest version and now all of my Wyze devices are offline.

[vascott1]

Describe Your Problem: Updated Homebridge UI to the latest version (homebridge-config-ui-x v4.51.0) and now all of my Wyze devices are offline. Have confirmed that my Key Id, Api Key are correct as well as my username and password. I have rebooted and power cycled my Pi. Logs:

Show the Homebridge logs here, remove any sensitive information.

[23/10/2023, 19:42:12] [wyze-smart-home] Request failed: AxiosError: Request failed with status code 400 [23/10/2023, 19:42:12] [wyze-smart-home] Response PerformRequest (Bad Request): {"description":"Invalid credentials, please check username, password, keyid or apikey","requestId":"xxxxxx","errorCode":1000}

Plugin Config:

    {
        "name": "wyze-smart-home",
        "username": "xxxxx@gmail.com",
        "password": "xxxx",
        "keyId": "xxxx",
        "apiKey": "xxxx",
        "refreshInterval": 60000,
        "hms": false,
        "showAdvancedOptions": true,
        "apiLogEnabled": false,
        "logLevel": "none",
        "excludeMacAddress": true,
        "filterByMacAddressList": [
            "7C78B2705140"
        ],
        "excludedeviceType": true,
        "filterDeviceTypeList": [
            "Camera"
        ],
        "platform": "WyzeSmartHome"
    },

Screenshots:

Environment:

• Plugin Version: v0.5.37-alpha.4
• Homebridge Version: 1.6.1
• Node.js Version: v18.16.0
• NPM Version: 9.5.1
• Operating System: Raspbian GNU/Linux Buster (10)

[jfarmer08]

I mean the error says something different. 🤷‍♂️🤷‍♂️

[vascott1]

Sorry to be confusing. Not intentional of course.

The devices are all offline because the plugin cannot log into my account. The only change made was upgrading homebridge UI and a restart. The error below just repeats over and over again. I confirmed that all the information in the config matches What I see on the API Key page from Wyze and does not expire until 3 July 2024.

I considered backing out to v0.5.36 and see if that resolved the issue but thought there might be some interest if I had found an issue in the latest build of 5.37

If there is more information I can supply, let me know. And if there is any action you would like me to try I can do that :)

[23/10/2023, 20:11:32] [wyze-smart-home] Error getting devices: AxiosError: Request failed with status code 400 [23/10/2023, 20:12:32] [wyze-smart-home] Request failed: AxiosError: Request failed with status code 400 [23/10/2023, 20:12:32] [wyze-smart-home] Response PerformRequest (Bad Request): {"description":"Invalid credentials, please check username, password, keyid or apikey","requestId":"fce9430d-590a-4f57-a921-ae7954533cca","errorCode":1000} [23/10/2023, 20:12:32] [wyze-smart-home] Error getting devices: AxiosError: Request failed with status code 400

On Oct 23, 2023, at 10:19 PM, Farmer @.***> wrote:

I mean the error says something different. 🤷‍♂️🤷‍♂️

— Reply to this email directly, view it on GitHub https://github.com/jfarmer08/homebridge-wyze-smart-home/issues/184#issuecomment-1776394064, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALLAX23CB3YRIHQUPDJ6HYTYA4QSPAVCNFSM6AAAAAA6M3S7SCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONZWGM4TIMBWGQ. You are receiving this because you authored the thread.

[jfarmer08]

Have you checked this ticket out https://github.com/jfarmer08/homebridge-wyze-smart-home/issues/149?

[vascott1]

That worked! I regenerated the key and all is well now. Easy fix.

Thanks for the guidance.

On Oct 23, 2023, at 11:01 PM, Farmer @.***> wrote:

Have you checked this ticket out #149 https://github.com/jfarmer08/homebridge-wyze-smart-home/issues/149?

— Reply to this email directly, view it on GitHub https://github.com/jfarmer08/homebridge-wyze-smart-home/issues/184#issuecomment-1776423740, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALLAX2ZWX4SPSOT6TRK3QIDYA4VRDAVCNFSM6AAAAAA6M3S7SCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONZWGQZDGNZUGA. You are receiving this because you authored the thread.