When we update the owner-email id in ticket he is not getting notifications email.
After second time when we enter some data in ticket that time he is getting ticket.
Even when we close the ticket without any updates user is not getting notifications email.
When we update the owner-email id in ticket he is not getting notifications email. After second time when we enter some data in ticket that time he is getting ticket. Even when we close the ticket without any updates user is not getting notifications email.