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jfqd / redmine_helpdesk

Lightweight helpdesk plugin for redmine.
MIT License
192 stars 102 forks source link

Sets To header optional. Not all the emails have this header. If not, it raises an exception. #157

Closed lmorillas closed 3 years ago

lmorillas commented 3 years ago

It the message has not a To header it raises an

ERROR -- : MailHandler: an unexpected error occurred when receiving email: undefined methodformatted' for nil:NilClass `

The To header is not mandatory in IMAP. Some clientes don't add it or maybe the message is sent trough a bcc header for privacity issues.