jfqd / redmine_helpdesk

Lightweight helpdesk plugin for redmine.
MIT License
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rake for emails receive not working #160

Closed 0x2c4 closed 2 years ago

0x2c4 commented 3 years ago

Hi all,

I have redmine: 4.0.7 Ruby: 2.5.0 System: Ubuntu 20.04 LTS

HelpDesk Is working fine except for one element, the email retrieval from account. Every time I run rake to try to make this work I get:

What I run:

rake -f Rakefile --silent redmine:email:receive_imap RAILS_ENV="production" host=outlook.office365.com port=993 username=EMAIL_USER password=PASSWORD ssl=true project=mars-test-do-not-delete folder=main move_on_success=processed move_on_failure=failed no_permission_check=1 unknown_user=accept 1 > /dev/null

What I get as output:

Your Gemfile lists the gem redmine_crm (>= 0) more than once.
You should probably keep only one of them.
Remove any duplicate entries and specify the gem only once.
While it's not a problem now, it could cause errors if you change the version of one of them later.
rake aborted!
NameError: uninitialized constant Redmine::IMAP
/home/seven/redmine/lib/tasks/email.rake:121:in `block (4 levels) in <top (required)>'
/home/seven/redmine/app/models/mailer.rb:612:in `with_synched_deliveries'
/home/seven/redmine/lib/tasks/email.rake:120:in `block (3 levels) in <top (required)>'
/home/seven/.rvm/gems/ruby-2.5.0/gems/rake-13.0.1/exe/rake:27:in `<top (required)>'
/home/seven/.rvm/gems/ruby-2.5.0/bin/ruby_executable_hooks:24:in `eval'
/home/seven/.rvm/gems/ruby-2.5.0/bin/ruby_executable_hooks:24:in `<main>'
Tasks: TOP => redmine:email:receive_imap
(See full trace by running task with --trace)

Any suggestions? MAny Thanks

jfqd commented 2 years ago

This is not a support issue tracker.