Re: don't work

[stefanoglv]

if an anonymous user reply something the task goes il loop here:

/redmine/plugins/redmine_helpdesk/lib/redmine_helpdesk_mail_handler_patch.rb:105:in `receive_issue_reply_with_helpdesk'

Full trace: /opt/bitnami/redmine/plugins/redmine_helpdesk/lib/redmine_helpdesk_mail_handler_patch.rb:105:in receive_issue_reply_with_helpdesk' ...many lines like these.... /bitnami/redmine/plugins/redmine_helpdesk/lib/redmine_helpdesk_mail_handler_patch.rb:105:inreceive_issue_reply_with_helpdesk' /opt/bitnami/redmine/app/models/mail_handler.rb:155:in dispatch' /opt/bitnami/redmine/app/models/mail_handler.rb:139:inreceive' /opt/bitnami/redmine/app/models/mail_handler.rb:49:in block in receive' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/activesupport-6.1.6/lib/active_support/notifications.rb:205:ininstrument' /opt/bitnami/redmine/app/models/mail_handler.rb:46:in receive' /opt/bitnami/redmine/app/models/mail_handler.rb:55:insafe_receive' /opt/bitnami/redmine/lib/redmine/pop3.rb:53:in block (2 levels) in check' /opt/bitnami/ruby/lib/ruby/3.0.0/net/pop.rb:666:ineach' /opt/bitnami/ruby/lib/ruby/3.0.0/net/pop.rb:666:in each_mail' /opt/bitnami/redmine/lib/redmine/pop3.rb:50:inblock in check' /opt/bitnami/ruby/lib/ruby/3.0.0/net/pop.rb:531:in start' /opt/bitnami/redmine/lib/redmine/pop3.rb:45:incheck' /opt/bitnami/redmine/lib/tasks/email.rake:152:in block (4 levels) in <top (required)>' /opt/bitnami/redmine/app/models/mailer.rb:648:inwith_synched_deliveries' /opt/bitnami/redmine/lib/tasks/email.rake:151:in block (3 levels) in <top (required)>' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/task.rb:281:inblock in execute' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/task.rb:281:in each' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/task.rb:281:inexecute' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/task.rb:219:in block in invoke_with_call_chain' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/task.rb:199:insynchronize' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/task.rb:199:in invoke_with_call_chain' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/task.rb:188:ininvoke' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/application.rb:160:in invoke_task' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/application.rb:116:inblock (2 levels) in top_level' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/application.rb:116:in each' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/application.rb:116:inblock in top_level' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/application.rb:125:in run_with_threads' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/application.rb:110:intop_level' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/application.rb:83:in block in run' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/application.rb:186:instandard_exception_handling' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/lib/rake/application.rb:80:in run' /opt/bitnami/ruby/lib/ruby/gems/3.0.0/gems/rake-13.0.6/exe/rake:27:in<top (required)>' /opt/bitnami/redmine/bin/rake:27:in load' /opt/bitnami/redmine/bin/rake:27:in

' Tasks: TOP => redmine:email:receive_pop3

[stefanoglv]

i'm working on a v5.0.1 redmine

[jfqd]

You should read the readme