Hi,
the problem occurs only when a reply is to be processed. The mail in the inbox is marked as read but stays there.
New tickets, on the other hand, are processed without any problems.
I use this command as a trigger:
sudo /opt/bitnami/ruby/bin/rake -f /opt/bitnami/redmine/Rakefile --silent redmine:email:receive_imap RAILS_ENV="production" host=xxx port=993 username=xxx password=xxx ssl=true project=ticket folder=INBOX move_on_success=success move_on_failure=failed no_permission_check=1 unknown_user=accept allow_override=all no_account_notice=1 --trace
Hi, the problem occurs only when a reply is to be processed. The mail in the inbox is marked as read but stays there. New tickets, on the other hand, are processed without any problems.
I use this command as a trigger:
sudo /opt/bitnami/ruby/bin/rake -f /opt/bitnami/redmine/Rakefile --silent redmine:email:receive_imap RAILS_ENV="production" host=xxx port=993 username=xxx password=xxx ssl=true project=ticket folder=INBOX move_on_success=success move_on_failure=failed no_permission_check=1 unknown_user=accept allow_override=all no_account_notice=1 --trace
The output:
Edit: production.log with debugging enabled