Missing password field under database in Ansible/ansible_collections/jfrog/platform/roles/insight/defaults/main.yml

[gjlam95]

Is this a request for help?: Yes

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Is this a BUG REPORT or FEATURE REQUEST? (choose one): BUG REPORT

Which installer: Ansible

Which product and version (eg: ansible & collection version - 7.24.2): ansible core 2.17.3

Which operating system and version(eg: ubuntu & version - 20.4): ubuntu 22.04

Which product license (Enterprise/Pro): Enterprise

JFrog support reference (if already raised with support team): NIL

What happened: Referencing Ansible/ansible_collections/jfrog/platform/roles/insight/defaults/main.yml, is it intentional that the database has no password indicated? I'm using this ansible playbook to deploy insight and I'm getting a password authentication failed error. Suspecting it is due to this issue

What you expected to happen: No issues with authentication as password has been parsed properly

How to reproduce it (as minimally and precisely as possible): Try to deploy Insight via Ansible

Anything else we need to know: NIL

[RobinDuhan]

Thanks for reporting @gjlam95, could you please share any customization that you may have made to the vars.yaml or your setup, and the logs that indicated the error?

[gjlam95]

Thanks for reporting @gjlam95, could you please share any customization that you may have made to the vars.yaml or your setup, and the logs that indicated the error?

Hi @RobinDuhan , the only customisation I've done so far is to modify the values provided under Ansible/ansible_collections/jfrog/platform/group_vars/all/vars.yml and changing all the relevant insight_db values.

# Insight DB details
insight_db_type: postgresql
insight_db_driver: org.postgresql.Driver
insight_db_name: "${insight_db_name}"
insight_db_user: "${insight_db_user}"
insight_db_password: "${insight_db_password}"
insight_db_url: "${insight_db_url}"

The error message shown on the server hosting insight is as follow: Unable to obtain connection from database: FATAL: password authentication failed for user "insightadmin" Message : FATAL: password authentication failed for user "insightadmin" Caused by: org.postgresql.util.PSQLException: FATAL: password authentication failed for user "insightadmin"

[RobinDuhan]

@gjlam95 Thanks. Which ansible task did it fail at, please share those logs as well. Also, please share the system.yaml that must have been generated, $JFROG_HOME/insight/var/etc/system.yaml (Insight's host).

[gjlam95]

@gjlam95 Thanks. Which ansible task did it fail at, please share those logs as well. Also, please share the system.yaml that must have been generated, $JFROG_HOME/insight/var/etc/system.yaml (Insight's host).

insight-server-service.log system.yaml.txt console.log

Attached files as requested. It failed at the task 'Make sure insight is up and running'

[RobinDuhan]

System.yaml doesn't seem to have the password configured for the database. We suspect TASK [jfrog.platform.insight : Interactive with expect] to be failing, which is responsible for overriding system.yaml with the custom values. As a workaround, you could set insight_systemyaml_override: true in insight/default/main.yml - and add password: "{{ insight_db_password }}" under database section in the same (main.yml) file.

If it still doesn't work, and you have support as part of your JFrog subscription - please open a support ticket and our support engineers will work with you up to resolution. If that is not the case, I'll ask you share the ansible log, collection, and insight version that you are using, and we will try to assist as much as we can.

[chukka]

@gjlam95 can you please let us know, what was the issue and what has fixed your issue ?

[gjlam95]

@gjlam95 can you please let us know, what was the issue and what has fixed your issue ? The issue was exactly as mentioned by @RobinDuhan that the TASK [jfrog.platform.insight : Interactive with expect] was failing. I fixed the issue by taking his recommendation of setting insight_systemyaml_override: true in insight/default/main.yml - and adding password: "{{ insight_db_password }}" under database section in the same (main.yml) file.

[chukka]

Thanks :)