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jghaanstra / cloud.shelly

Homey app to control Shelly Cloud devices
GNU General Public License v3.0
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Shelly after backup Homey #139

Closed JukkaVdB closed 3 years ago

JukkaVdB commented 3 years ago

A few days ago my Homey stopped working. I almost immediately bought a new one and used the backup. This worked and everything is back. BUT... I have a problem regarding "Shelly-devices".... When I operate a Shelly that is controlled by a physical switch, the status does NOT change in the homey app (it does in the original Shelly app). This mainly causes problems for flows that then have to be started (by pressing a physical button). I have already tried to reinstall the Shelly app in Homey (without uninstalling it), but this does not help. The only thing that helps is that I remove and reinstall the "devices" controlled by a physical button. Can't this be solved in another way since I have quite a lot of "Shelly-devices" and the corresponding flows... --> in the attachment you can see two screenshots from after I operated the physical button of the kitchen light. You will see that the status does not change in the Homey app, but does change in the Shelly app...

Greetings and thanks for the help.

Schermafbeelding 2021-07-21 om 09 28 49 Schermafbeelding 2021-07-21 om 09 30 24

Beste,

Enkele dagen geleden is mijn Homey gestopt met werken. Ik ben dan vrijwel meteen een nieuwe gaan kopen en heb dan gebruik gemaakt van de backup. Dit is gelukt en alles is terug. MAAR... ik heb een probleem wat betreft "Shelly-devices".... Wanneer ik een Shelly bedien die bediend word via een fysieke schakelaar, dan verandert de status NIET in de homey app (wel in de originele Shelly app). Dit zorgt vooral problemen voor flows die dan moeten gestart worden (via het bedienen van een fysieke knop). Ik heb reeds geprobeerd om de Shelly app in Homey opnieuw (zonder deze er af te halen) te installeren, maar dit help niet. Het enigste dat helpt is dat ik de "devices" die bediend worden door een fysieke knop te verwijderen en terug te installeren. Kan dit niet op een andere manier opgelost worden aangezien ik vrij veel "Shelly-devices" heb en de daarbij horende flows... --> in de bijlage ziet u twee screenshots van na dat ik de fysieke knop van het licht van de keuken heb bedient. Hierop ziet u dat de status niet verandert in de Homey app maar wel in de Shelly app...

Met vriendelijke groeten. Van den Bulcke Jukka.

jghaanstra commented 3 years ago

For next time, please use the support forum for support questions. Github is for bugs and feature requests.

My guess is that the IP address of your new Homey has changed. When pairing a Shelly devices my apps updates the settings of Shelly devices to allow communication. It sets the IP address of Homey under "Internet & Security > Advanced > CoIot" or something similar depending on the device model (in the webinterface of your Shelly devices). You will have to update this settings or as alternative, re-pair your devices.

For further support, please use the support forum.

JukkaVdB commented 3 years ago

Sorry to bother you on GitHub, but I couldn't find any other way to contact you. I don't quite understand what you mean by those settings in the Shelly web interface. When I compare the ip addresses, they are identical in the Shelly app and in your app... If I have to reinstall all the devices and flows, it will take me forever... Is there no other solution?

Regards.

Met vriendelijke groeten,

Van den Bulcke Jukka

Van den Bulcke Jukka Swaenebeecklaan 24 B-2970 's-Gravenwezel +32 (0) 475/800456 @. @.>

Op 21 jul. 2021, om 10:51 heeft Jelger Haanstra @.***> het volgende geschreven:

For next time, please use the support forum for support questions. Github is for bugs and feature requests.

My guess is that the IP address of your new Homey has changed. When pairing a Shelly devices my apps updates the settings of Shelly devices to allow communication. It sets the IP address of Homey under "Internet & Security > Advanced > CoIot" or something similar depending on the device model (in the webinterface of your Shelly devices). You will have to update this settings or as alternative, re-pair your devices.

For further support, please use the support forum.

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jghaanstra commented 3 years ago

image

JukkaVdB commented 3 years ago

It worked!!! Thank you very much! :-)

Met vriendelijke groeten,

Van den Bulcke Jukka

Van den Bulcke Jukka Swaenebeecklaan 24 2970 's-Gravenwezel +32 475 800 456 @.***

Op 22 jul. 2021 om 19:20 heeft Jelger Haanstra @.***> het volgende geschreven:

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