jghaanstra
commented
1 year ago Please use the support forum for this and read the first post of the support topic.
Devices not working after a while are network related problems and not bugs with the app.
Hello!
I'm having a problem with my installed Shelly plus i4, connected to my Homey pro 2023 early release. At first everything was working fine, but after a while it suddenly does not respond anymore to any changes at the input.
I've tested the device itself, the inputs (push buttons) are working and showing up in the shelly local webpage. (single push/double push and long push are all showing up correctly) When i restarted the shelly device, the Homey shelly app or the whole Homey it made no difference. All the devices are on the latest firmware version.
The only "solution" to get it to work again is to delete the device in Homey, add it as a new device and repair all my flows. But this only works for a few weeks, after that I have to repair everything again.
In my network there are several other Shelly devices who all work fine, even at the moment when the i4 does not.
Maybe someone can tell me what goes wrong?
Kind regards, Koen