jgraph / drawio

draw.io is a JavaScript, client-side editor for general diagramming.
https://www.drawio.com
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"This app is blocked" error #4589

Closed captcarl13 closed 1 week ago

captcarl13 commented 1 month ago

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Describe the bug When trying to install the Draw.io Diagrams for Docs add-on, Google reports the app is blocked. This occurs in two different web browsers with two different accounts.

To Reproduce Steps to reproduce the behavior:

  1. From Google Docs, click Extensions > Add Ons > Get Add Ons
  2. Search for draw.io
  3. Click Install, then Continue
  4. Select Google account to use with Draw.io Diagrams for Docs
  5. Receive error This app is blocked This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access.

Expected behavior Add-on should authorize successfully and appear in the Add-ons menu in Google Docs.

Screenshots image

draw.io version (In the Help->About menu of the draw.io editor):

Desktop (please complete the following information):

I tested the problem in incognito/private mode with all browser extensions switched off, write "yes" below:

Additional context As stated above, this error also occurs in Firefox using a completely different Google account. Other add-ons have been installed in Docs with no problem. Originally thought this was a permission setting at my org but when I tried with my personal Google account in a different web browser I have received the same error. All ad blockers were disabled when testing.

davidjgraph commented 1 month ago

Probably a repeat of https://github.com/jgraph/drawio/issues/4212. But, it's August, I'm on holiday, sorry :).

kurti256 commented 3 weeks ago

I've been able to replicate this,

os windows 10 Version 22H2 2024-KB5042352 Browser Mozilla FireFox browser version 129.0.1

I tested the problem in incognito/private mode with all browser extensions switched off, write "yes" below:

yes

please keep me posted

akhilplw commented 1 week ago

Hi, I am also facing the same issue for google slides.

davidjgraph commented 1 week ago

It doesn't look like there's anything we can do about this. Google have rejected the scopes and aren't allowing them back in.