jimmyeao / TEAMS2HA

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App crashing #7

Closed electron23 closed 6 months ago

electron23 commented 8 months ago

Hi,

great work, thanks!

When I double click on the tray icon after a few hours, the app crashed and I am not able to restart/reinstall the app.

image

`INFO ZUR PLATTFORMVERSION Windows : 10.0.22631.0 (Win32NT) Common Language Runtime : 4.0.30319.42000 System.Deployment.dll : 4.8.9176.0 built by: NET481REL1LAST_B clr.dll : 4.8.9181.0 built by: NET481REL1LAST_C dfdll.dll : 4.8.9176.0 built by: NET481REL1LAST_B dfshim.dll : 10.0.22621.30000 (WinBuild.160101.0800)

QUELLEN Bereitstellungs-URL : file:///C:/Users/NicoSchargitz/AppData/Roaming/Microsoft/Windows/Start%20Menu/Programs/TEAMS2HA/TEAMS2HA%20-%201%20.appref-ms%7C Server : Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 Bereitstellungsanbieter-URL : https://thfhaappstore.blob.core.windows.net/thfhablob/TEAMS2HA.application Anwendungs-URL : https://thfhaappstore.blob.core.windows.net/thfhablob/Application%20Files/TEAMS2HA_1_0_0_2/TEAMS2HA.dll.manifest Server : Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0

IDENTITÄTEN Bereitstellungsidentität : TEAMS2HA.application, Version=1.0.0.2, Culture=neutral, PublicKeyToken=0000000000000000, processorArchitecture=msil Anwendungsidentität : TEAMS2HA.exe, Version=1.0.0.2, Culture=neutral, PublicKeyToken=0000000000000000, processorArchitecture=msil, type=win32

ZUSAMMENFASSUNG FÜR ANWENDUNG

FEHLERZUSAMMENFASSUNG Es folgt eine Zusammenfassung der Fehler. Details zu diesen Fehlern werden später im Protokoll aufgelistet.

FEHLERZUSAMMENFASSUNG FÜR DIE SPEICHERTRANSAKTION DER KOMPONENTE

WARNUNGEN

FORTSCHRITTSSTATUS DES VORGANGS

FEHLERDETAILS Folgende Fehler wurden bei diesem Vorgang entdeckt.

DETAILS ZUR SPEICHERTRANSAKTION DER KOMPONENTE

`

I have to delete the folders below to reinstall/restart the app again: image

My Teams version: image

jimmyeao commented 8 months ago

I struggling to replicate this issue, but am working on a new version which should be out over the weekend, it contains a lot of bug fixes, so hopefully this will help

jimmyeao commented 8 months ago

Should be fixed in V1.1.0.8

electron23 commented 8 months ago

Thanks - but the app could not be started. Immediately after first start, the app is crashing and there is no icon in the systemtray. When I try to reinstall the app without deleting the folder above, the following log is generated:

`INFO ZUR PLATTFORMVERSION Windows : 10.0.22631.0 (Win32NT) Common Language Runtime : 4.0.30319.42000 System.Deployment.dll : 4.8.9176.0 built by: NET481REL1LAST_B clr.dll : 4.8.9181.0 built by: NET481REL1LAST_C dfdll.dll : 4.8.9176.0 built by: NET481REL1LAST_B dfshim.dll : 10.0.22621.30000 (WinBuild.160101.0800)

QUELLEN Bereitstellungs-URL : https://thfhaappstore.blob.core.windows.net/thfhablob/TEAMS2HA.application Server : Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 Bereitstellungsanbieter-URL : https://thfhaappstore.blob.core.windows.net/thfhablob/TEAMS2HA.application Anwendungs-URL : https://thfhaappstore.blob.core.windows.net/thfhablob/Application%20Files/TEAMS2HA_1_1_0_8/TEAMS2HA.dll.manifest Server : Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0

IDENTITÄTEN Bereitstellungsidentität : TEAMS2HA.application, Version=1.1.0.8, Culture=neutral, PublicKeyToken=0000000000000000, processorArchitecture=msil Anwendungsidentität : TEAMS2HA.exe, Version=1.1.0.8, Culture=neutral, PublicKeyToken=0000000000000000, processorArchitecture=msil, type=win32

ZUSAMMENFASSUNG FÜR ANWENDUNG

FEHLERZUSAMMENFASSUNG Es folgt eine Zusammenfassung der Fehler. Details zu diesen Fehlern werden später im Protokoll aufgelistet.

FEHLERZUSAMMENFASSUNG FÜR DIE SPEICHERTRANSAKTION DER KOMPONENTE

WARNUNGEN

FORTSCHRITTSSTATUS DES VORGANGS

FEHLERDETAILS Folgende Fehler wurden bei diesem Vorgang entdeckt.

DETAILS ZUR SPEICHERTRANSAKTION DER KOMPONENTE

`

jimmyeao commented 8 months ago

From your logs, it looks like there is an Access Denied Exception - are you running this on a work machine managed by your company? They may be blocking access to the appdata folder or firewall policies etc. Do you have admin rights on your machine?

electron23 commented 8 months ago

Thanks for your quick reply.

Yes I have. I don´t get any anti virus messages - so I don´t think thats an issue.

When I start the app directly from here, everything works fine: image

jimmyeao commented 8 months ago

Oh that's interesting - would you mind sharing some details of your machine so i can build a VM to try and replicate the issue?

thanks!

electron23 commented 8 months ago

Yes of course. Below you can find the requested infos:

Edition: Windows 11 Pro Version: 23H2 Installiert am: ‎02.‎11.‎2023 Betriebssystembuild: 22631.2861 Leistung: Windows Feature Experience Pack 1000.22681.1000.0

I´m using an O365 Microsoft Account:

USERDOMAIN=AzureAD

jimmyeao commented 8 months ago

I've added an MSI installer version as an alternative, please feel free to try that version instead: https://github.com/jimmyeao/TEAMS2HA/releases/download/V1.1.0.237/MSIsetup.zip

sietselammers commented 7 months ago

@jimmyeao i also have a crashing app, for me it crashen which copying any of the entities with a right mouse click.

jimmyeao commented 7 months ago

@jimmyeao i also have a crashing app, for me it crashen which copying any of the entities with a right mouse click.

Could you open a new issue please, and provide your logs?

github-actions[bot] commented 6 months ago

This issue is stale because it has been open for 30 days with no activity.

jimmyeao commented 6 months ago

Closing due to inactivity