Cannot send email via MAPI under Windows 7/Outlook 2010

jirentabu / crashrpt

Automatically exported from code.google.com/p/crashrpt

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Cannot send email via MAPI under Windows 7/Outlook 2010 #66

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago

An error 0x800040005 is returned.  Poking around the web, it looks like Windows 
7 no longer supports simple Mapi.

Original issue reported on code.google.com by daniel.m...@gmail.com on 21 Oct 2010 at 4:45

GoogleCodeExporter commented 9 years ago

It is possible that the recent versions of Outlook do not use Simple MAPI. Try 
another mail program, for example Mozilla Thunderbird. Doesn't simple MAPI work 
with it too?

Original comment by zexspect...@gmail.com on 21 Oct 2010 at 1:37

Changed state: Accepted

GoogleCodeExporter commented 9 years ago

I have found that this is working with Thunderbird but not Outlook 2010, so 
maybe indeed a SMAPI problem for the new Outlook (not Windows 7).
The problem here is that one cannot just tell customers to 'use another e-mail 
client', especially in corporate environments.
Any ETA for the fix for this issue? It will be much appreciated!
Thanks for the good work!

Original comment by cron...@gmail.com on 6 Jun 2011 at 8:11

GoogleCodeExporter commented 9 years ago

I plan to upgrade to Outlook 2010 and find ETA to fix this. If you wish to 
speed up the fix, you can donate (we plan to order a professional Arabic 
translation of CrashRpt lang file, and your donation would be much appreciated).

Original comment by zexspect...@gmail.com on 7 Jun 2011 at 1:51

GoogleCodeExporter commented 9 years ago

I've updated my Outlook to 2010 version. And it seems that CrashRpt works with 
it... How do I reproduce the problem?

Original comment by zexspect...@gmail.com on 6 Oct 2011 at 3:05

Changed state: Reviewed

GoogleCodeExporter commented 9 years ago

I can't remember whether we used 1.2.7 at that stage or if we had already 
upgraded to 1.2.10 -- I'll have a look if I can still reproduce the issue 
(SMAPI is not our default, so I rarely test/check it).

Original comment by cron...@gmail.com on 6 Oct 2011 at 3:13

GoogleCodeExporter commented 9 years ago

I can't reproduce the problem with my Outlook 2010. I plan to close this issue 
soon (probably with upcoming release), if there is no confirmation from issue 
reporter.

Original comment by zexspect...@gmail.com on 14 Oct 2011 at 11:59

GoogleCodeExporter commented 9 years ago

Closing the issue, because can't reproduce.

Original comment by zexspect...@gmail.com on 17 Oct 2011 at 1:53

Changed state: WontFix

GoogleCodeExporter commented 9 years ago

I have now tried this issue again (using Outlook 2007 on Windows 7), and I can 
still reproduce the problem. Please let me know how I can help you to figure it 
out.
We are on 1.3.0.

Original comment by cron...@gmail.com on 9 Mar 2012 at 9:07

GoogleCodeExporter commented 9 years ago

Can you copy the log that is produced in the Sending Error Report dialog when 
sending error report over Simple MAPI?

Original comment by zexspect...@gmail.com on 9 Mar 2012 at 3:20

Changed state: Reviewed

GoogleCodeExporter commented 9 years ago

I'll do on Wednesday, I'll be out of the office till then.

Original comment by cron...@gmail.com on 9 Mar 2012 at 3:24

GoogleCodeExporter commented 9 years ago

Sorry, I seem to be confusing this issue with another issue.
It seems that SMAPI *is* working -- the issue we have is that under some 
circumstances (e.g. when using the SMAPI option inside our own organisation) 
the sending itself has an issue that the mails are undeliverable.
Sorry for the inconvenience. You may close this issue again.

Original comment by cron...@gmail.com on 14 Mar 2012 at 9:48

GoogleCodeExporter commented 9 years ago

Original comment by zexspect...@gmail.com on 14 Mar 2012 at 11:26

Changed state: Invalid