Open utterances-bot opened 1 year ago
A list of customer support metrics with data from 1000 companies
https://www.jitbit.com/news/2266-average-customer-support-metrics-from-1000-companies/
Thanks for this article. I find the stats provided to be extremely useful as well as the calculator (which doesn't seem to work anymore). Anyway you can get that working again?
Average customer support metrics from 1000 companies
A list of customer support metrics with data from 1000 companies
https://www.jitbit.com/news/2266-average-customer-support-metrics-from-1000-companies/