saghul
commented
3 weeks ago What resolution constraints did you configure on your server, the defaults?
Open klebanj opened 3 weeks ago
saghul
commented
3 weeks ago What resolution constraints did you configure on your server, the defaults?
klebanj
commented
2 weeks ago I attached all main configuration files in ZIP archive. Currently we use:
resolution: "qhd",
constraints: {
video: {
height: {
ideal: "qhd",
max: "qhd",
min: 180,
},
frameRate: {
max: 20,
min: 15,
},
},
},After change to defaults still not working. I don't think "qhd" will work in all cases. Can you please put actual numbers?
klebanj
commented
2 weeks ago What do you mean by actual numbers?
For test, i commented resolution and constraints in config.js and the problem still remains. Should i set those variables to specific values? e.g. should i use values from https://meet.jit.si/config.js
LucienBramar
commented
2 weeks ago Hi, I have the same problem. App version 24.2.2 works
App version 24.4 does not provide a video stream. The tiles of all participants remain black. Only the initials are displayed.
How to solve the Problem?
damencho
commented
2 weeks ago Share your config js.
LucienBramar
commented
2 weeks ago damencho
commented
2 weeks ago And 3way call from the browser works? Is the mobile client from the same network as the desktop? Try commenting the resolution in your config.js, does that change anything?
LucienBramar
commented
2 weeks ago The connection via desktop PC runs without problems, as does the connection via app version 24.2.2.
The connection via a browser (Safari) on the mobile device also works.
Only app version 24.4 does not work
I have cancelled all changes in config.js.
no change
resolution: 720,
channelLastN: 4,
enableLayerSuspension: true,
disableAudioLevels: true,
LucienBramar
commented
2 weeks ago the problem occurs in the wifi and mobile network
LucienBramar
commented
2 weeks ago I've found the problem
I had the function
"disableThirdPartyRequest" to true
when I set it to "false" everything works normally
thx :)
damencho
commented
2 weeks ago Are you talking about the feature share video, not the actual video of the participants from their cameras?
LucienBramar
commented
2 weeks ago no video was displayed at all, neither my own nor the videos of the other participants
The own video was not displayed in the waiting room
damencho
commented
2 weeks ago I don't see how changing disableThirdPartyRequest will change things in that case ... I wonder whether mobile has a cached config.js ...
What happened?
We use own jitsi server. After upgrade Jitsi Meet App to version 24.3.0(Android) and 24.4.0(iOS) there is black screen in remote users tiles (no video from them) and "Video for ... has been turned off to save bandwidth" appears(jvb logs doesn't confirm that). When i open url to the room in web browser on mobile device(when i don't use the app) it works properly what means that is something wrong in mobile app. Downgrade app to 24.2.2 resolves problem with no video. I attached main configuration of our jitsi server: jitsi_server_configuration.zip
and jvb logs(look at "Relevant log output", user da1fc9d0 is mobile app). Those logs look good for me.
Platform
Browser / app / sdk version
Jitsi Mobile App on Android: 24.3.0 and iOS: 24.4.0
Relevant log output
Reproducibility
More details?
The problem occurs both on jitsi-meet 2.0.9364-1 and 2.0.9646-1