jitsi meet won't prompt for password

jitsi / jitsi-meet

Jitsi Meet - Secure, Simple and Scalable Video Conferences that you use as a standalone app or embed in your web application.

https://jitsi.org/meet

Apache License 2.0

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jitsi meet won't prompt for password #15281

Closed alevoski closed 2 weeks ago

alevoski commented 2 weeks ago

What happened?

Hi,

I just did an install from scratch of jitsi meet following your tutorials. Everything was working great until I tried to enable access control (https://jitsi.github.io/handbook/docs/devops-guide/secure-domain/).

Now, when I create a new meeting, it does not ask to authenticate, instead it shows an error message "Unfortunately, something went wrong...Reconnecting in n sec...".

See logs attached : jvb.log jicofo.log prosody.log

Platform

[X] Chrome (or Chromium based)
[ ] Firefox
[ ] Safari
[ ] Other desktop browser
[ ] Android browser
[ ] iOS browser
[ ] Electron app
[ ] Android mobile app
[ ] iOS mobile app
[ ] Custom app using a mobile SDK

Browser / app / sdk version

Brave Version 1.71.118 Chromium: 130.0.6723.70 (Official Build) (64-bit)

Relevant log output

No response

Reproducibility

[ ] The problem is reproducible on meet.jit.si

More details?

No response

damencho commented 2 weeks ago

What is the error you see in the js console logs.

alevoski commented 2 weeks ago

Here are the console logs from the client side : meet.ingeservice.lan-1730999089146.log meet.ingeservice.lan-1730999618549.log

damencho commented 2 weeks ago

moderator.js:309 2024-11-07T17:13:26.325Z [modules/xmpp/moderator.js] Sending conference request over XMPP to focus.meet.ingeservice.lan
moderator.js:487 2024-11-07T17:13:26.394Z [modules/xmpp/moderator.js] <hc._handleError>:  Failed to get a successful response, giving up.

There is a problem with jicofo, it is not responding to conference requests.

Fix your jicofo config first and see whether it logins correctly. Have you looked at jicofo logs at all?

Jicofo 2024-11-07 16:18:14.918 SEVERE: [1] Main.lambda$main$0#50: An uncaught exception occurred in thread=Thread[main,5,main]
java.lang.ExceptionInInitializerError
    at org.jitsi.jicofo.Main.main(Main.java:58)
Caused by: com.typesafe.config.ConfigException$Parse: /etc/jitsi/jicofo/jicofo.conf: 25: expecting a close parentheses ')' here, not: end of file

alevoski commented 2 weeks ago

I must be tired, it was in front of my eyes.. The problem was indeed in jicofo.conf. Everything work fine now.

Thank you very much !

damencho commented 2 weeks ago

Please, when you have questions or problems use the community forum before opening new issues, thank you.