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jiuntian / IssueTrackerAssignment

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Reopen and closed #21

Closed ACE07-Sev closed 3 years ago

ACE07-Sev commented 3 years ago

Hey there, sorry is it possible to just have closed and remove reopen feature since it's not realistic ? It gets really messy if closed or resolved issues remain in a frozen status until someone reopens them again, in reality ppl just create a new ticket. Can we please implement it our own way? we wish to remove the issues that get closed. With regards A.C.E

jiuntian commented 3 years ago

In the reality, the closed issue shall not be deleted, as it will always be used as a reference in future.

In fact, one can find a lot of solution in solving the problems on tools from closed GitHub issues. Thankfully they did not delete it. This is one of the examples in reality.

In project management, the closed ticket, will be reference again in future, in case some one want to check the work, or even the one who work on the ticket forgot what he did.

Still, you may add a delete function to delete it manually though. There could also be some really useless ticket that have to be deleted.

Hope this helps.

On Thu, Jun 10, 2021, 3:19 PM A.C.E07 @.***> wrote:

Hey there, sorry is it possible to just have closed and remove reopen feature since it's not realistic ? It gets really messy if closed or resolved issues remain in a frozen status until someone reopens them again, in reality ppl just create a new ticket. Can we please implement it our own way? we wish to remove the issues that get closed. With regards A.C.E

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