Add support for predefined filters when retrieving tickets

jjanuszczak / freshdeskr

R client for Freshdesk

MIT License

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Add support for predefined filters when retrieving tickets #9

Open jjanuszczak opened 6 years ago

jjanuszczak commented 6 years ago

As a user I want to be able to apply a predefined filter so that I can limit the tickets returned in the data frame.

jjanuszczak commented 6 years ago

Move to parking lot. A couple of the filters (eg. Watching) are agent/user specific. Not sure we would be actively querying Spam or Deleted items. Revisit later.