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jlevers / selling-partner-api

A PHP client library for Amazon's Selling Partner API
BSD 3-Clause "New" or "Revised" License
404 stars 198 forks source link

Update Order Status #437

Closed hamzaafzal9009 closed 1 year ago

hamzaafzal9009 commented 1 year ago

I wants to use Other carrier to handle seller-fulfilled orders. That is a carrier that is not USPS, UPS, or FedEx.

We can mark the orders as shipped and push the tracking information using SP-API updateShipmentStatus()

However as this is not a Amazon listed carrier the tracking information is not automatically updated by Amazon. On the buyers side the order shows up as running late even after it is delivered by the courier.

How can the carrier or seller push the delivery status for the order? Is there a operation in SP-API to update the tracking status to delivered ? I was unable to see a way in the Seller Central to achieve this even using the UI.

How does Amazon automatically update the status of order for tracking with carriers like USPS, UPS, FedEx ? Do they pull the tracking information from these carriers or do the carriers somehow push status to Amazon ?

jlevers commented 1 year ago

I've never heard of any way to push delivery status updates to an order for a carrier that Amazon doesn't support natively. Which carrier are you using? I'm fairly certain Amazon supports more carriers than just USPS, UPS, and FedEx.

jlevers commented 1 year ago

Closing due to inactivity. Please feel free to reopen if you want more help.

michabbb commented 1 month ago

@hamzaafzal9009 it´s an old issue.... but: were you able to figure out how to set an order as delivered ?